what do you mean by customer satisfaction?
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Answer / kusum lohani
customer satisfaction means taking complete care of
customer by giving him complete knowledge about the product
and tell all the feature of that particualar product
| Is This Answer Correct ? | 46 Yes | 4 No |
Answer / harie
We have to get into the customers shoes to really understand
wat the customer is looking for or the problem he is facing.
Customer satisfaction is a praise to customer as well as the
agent.
| Is This Answer Correct ? | 12 Yes | 8 No |
Answer / krystel
customer satisfaction is the end result of your interaction
with the customer. by giving the best customer service and
making sure that the customer was given the best resolution
at the end of the call, then we can say that the customer
is satisfied even if it's not verbally said.
| Is This Answer Correct ? | 5 Yes | 1 No |
Answer / mohammed shaibaz
Customer is the king.
If king is satisfied you will be rewarded.
Each and every query asked by the customer must be clarified and answered with a great attitude.If customer is happy business will expand
| Is This Answer Correct ? | 4 Yes | 0 No |
Answer / disciple of lapidary
Customer satisfaction is defined as the extent to which customers are happy with the products and services provided by a business. An industry which is based on any goods or service, there customer has a fair idea of what they should be receiving for their money. Usually through marketing the advertised promises of the provider, this idea is formed. If customers buy goods and services and that make them feel special, then they are most likely to appreciate the goods and services. Customer satisfaction occurs when customers fell that products of service they buy are specially made for them or people like them. Using survey techniques and questionnaires levels of customer satisfaction can be measured.
Full assignment link-
http://assignmenthub.blogspot.com/2014/03/assignment-on-quality-management.html
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / ali khan (pakistan)
According to me, we get paid by customers. We exist, if customer exist. So in order to repay their faith on us, we shall provide them every possible favour we can to solve their problems or provide them what they're asking for.
To satisfy a customer, you must need to know the complete knowledge about your company's core work, company's services and the products you are dealing with.
A very important part, behaviour towards customer. As polite and calm as possible like I often talk to my girlfriend, *smiles*
Attitude can bring me to either highest level and apparently to the lowest.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / arijeet bhattacharjee
according to me customers are thoes who pays(salary)
us.satisfaction is the key to hold the custome for future
business.complete knowledge must be given ,each an every
query must be clarified by the seller.If a customer
remember you for future businee then we can say that
customer is satisfied.over all in this we have to follow
win-win system.
| Is This Answer Correct ? | 2 Yes | 2 No |
Answer / ibrahim ibrahim
customer is satisfied w/ your service,product,the way
dealing w/ them,care,attentions and importance, all to the
best. i.i.
| Is This Answer Correct ? | 1 Yes | 1 No |
I have done B.Sc.(H)Zoology).I went for an interview in a call centre.Cleared seven rounds there.Only I was selected out of 50 people for HR round.In HR round the HR manager asked me "Why you want to join a call centre after doing B.Sc.?" I couldn't answer and lost the interview.
11 Answers Convergys, Genpact, Wipro,
ITS NOT AN INTERVIEW Q ? ITS PERSONAL ? Y IS ENGLISH BECOME SO IMPORTANT DAT WE R NOT USING NATIONAL LANGUAGE HINDI OR UR MOTHER TONGUE ? IS DIS RITE FREEDOM FIGHTERON NE ANREZOO KO BAAAAGAYA AUR HUM ENGLISH KA ISTIAMAAL KAR RAHE HAI ?
why do you wants to work in a callcenter?
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