What is the biggest challenge facing the BPO industry
today?

Answers were Sorted based on User's Feedback



What is the biggest challenge facing the BPO industry today?..

Answer / nokiaamu

Call centre workers are suffering from a new industrial
disease: repetitive voice injury, also dubbed as call
centre-itis. Long hours and little opportunity for even a
drink of water are behind the 'disease'.

Is This Answer Correct ?    11 Yes 3 No

What is the biggest challenge facing the BPO industry today?..

Answer / keerthi

BPOs do not present attractive career prospects. They are
not challenging enough for the employees after a period.
Most of them are stuck for good in their present placement
once they start working in call centers.

Is This Answer Correct ?    2 Yes 1 No

Post New Answer

More Call Centre AllOther Interview Questions

B.sc science students can apply for this in 2nd yr tell me the eligibility criteria.for this.

2 Answers   Genpact,


Complete this sentence in 100 words........... i am going down on the street and suddenly......

3 Answers   BPO,


why do you want to join call centre job?

10 Answers   Call Centre, TransWorks, Wipro,


What you know about call center?

0 Answers  


How will you describe your management skills?

2 Answers   IBM,






Why do you want to join call center

11 Answers   eTelecare, PTC,


does voice based tech support is similar to bpo plz tell me frankly awaitingly............

1 Answers  


what is the importance of the office bos and why he is comfortable with organization?

1 Answers   Airtel,


can anybody tell me. how many rounds of interview are taken in 24/7 customer care.

3 Answers  


what is your aim in life?

42 Answers   Air Force, EXL, Fidelity, Frankfinn, Hitech, Honeywell, TCS, Wipro, Zomato,


How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you?

1 Answers   IBM,


How do you propose to compensate for your lack of experience?

1 Answers   Coca Cola, Subway, Wipro,


Categories