Call Centre Interview Questions
Questions Answers Views Company eMail

what will u do if the costumer says NO????

People Support,

7 12919

why are you left your last job?

IBM,

10 13100

Why are you trying for Inhternational call center????

Allsec Technologies, Wipro,

2 8819

How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?

Convergys,

2033

Who is your role model?

Genpact,

2189

plz tell me ur daily routine

Convergys, Genpact, HC, HCL, IBM, Magnum,

22 165555

what do you mean by back office job in a bpo?

Acropolis, ADP, AXA, e Serve, EXL, HCL, IBM, Tech Mahindra, WNS,

20 112122

tell about yourself?

DELL, HCL, Wipro,

4 10395

how to sell a mobile phone if the interviewer asks

DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung,

9 85041

why tou want to join in IBM?

IBM, NI, Zenta,

3 9505

Why do want tojoin call center?

BPO, Wipro,

9 13084

what is your opinion about call center

Wings Customer Care,

3 7626

What is ping?

CICO, e4e, HCL, Sutherland,

18 25102

How to access Internet options?(steps)

Sutherland,

12 25413

What do you know by Firewall?

Sutherland,

8 13206


Un-Answered Questions { Call Centre }

What will be your approach to improve customer service?

756


How long did you travel to get here in our office?

1490


Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

1991


Bangalore traffic

1094


Are you a good team player?

1891






what type of aptitude question they ask for interview?

2423


Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?

2768


What about your strength and weaknesses?

2197


topic-what is retail ,politics in india,childhood,

1929


what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.

2064


you having experience in marketing so why i will recruit u as u r fresher in this field...

1852


How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)

1942


what would a system restore do?technically what would it do

1864


Give me an example of how you have dealt with an under-performing team member in the past.

1649


why you are opting BPO jobs if you having a degree of MSc?

2255