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Call Centre Interview Questions
Questions Answers Views Company eMail

what will u do if the costumer says NO????

People Support,

7 15054

why are you left your last job?

IBM,

10 15842

Why are you trying for Inhternational call center????

Allsec Technologies, Wipro,

2 9909

How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?

Convergys,

2549

Who is your role model?

Genpact,

2652

plz tell me ur daily routine

Convergys, Genpact, HC, HCL, IBM, Magnum,

22 173191

what do you mean by back office job in a bpo?

Acropolis, ADP, AXA, e Serve, EXL, HCL, IBM, Tech Mahindra, WNS,

20 117241

tell about yourself?

DELL, HCL, Wipro,

4 12312

how to sell a mobile phone if the interviewer asks

DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung,

9 91350

why tou want to join in IBM?

IBM, NI, Zenta,

3 10665

Why do want tojoin call center?

BPO, Wipro,

9 15691

what is your opinion about call center

Wings Customer Care,

3 9028

What is ping?

CICO, e4e, HCL, Sutherland,

18 30065

How to access Internet options?(steps)

Sutherland,

12 29247

What do you know by Firewall?

Sutherland,

8 15740


Un-Answered Questions { Call Centre }

What are the responsibilities of administrative officer in some educational institutions

1978


Tell something about u r favourite holiday destination?

4042


What according to you is a job like at a call center?

2429


This advertisement for thos who are interested to do job in Domestic Call Center in Kolkata. The details are mentioned below Qualifications: 10+2 Min Skill: Spoken English, Hindi, Bengali. Willing to work as shift wise. Please send your C.V to vodafone.rahaman@yahoo.com or call to +91 9874528290

2356


SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"

2365


What was your Service Level Agreement ( SLA) Ratio :-

1859


What problem did you encounter and how did you overcome them?

2991


What about your strength and weaknesses?

2668


what tune did elvis preasly arrive on sage to in las vagas

2753


what is unforgattable day

2198


1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?

1988


What you will do if u will become a millionaire?

2435


What is the formula of staffing

2512


speak about mumbai for 5 min

3897


what is your career aspect & if they asked in general what should i answer?

2306