Interested to Buy Any Domain ? << Click Here >> for more details...
When do you say something is "BAD" service for you?
- 2 Answers
- 7834 Views
- I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / anoldguy
First, poor communication skills. Customer needs to
understand you clearly.
Second, don't answer as if you were reciting from a
cheet-sheet or script. If you must answer directly from the
vendors scripts or manuals, try to sound as if you were
casually telling your best friend, sitting next to you.
Thirdly, try to visualize exactly what the customer is
looking at. Reps who cannot act like they have had a similar
problem are thought to be inexperienced.
I could give 30 more answers, but the basic issue is this:
Sound as though you have all the confidence in the world
that you CAN help them, and that They are going to be
successful.
| Is This Answer Correct ? | 8 Yes | 0 No |
Answer / karthik
if a person miss to follow the rules and give service,
that time makes to think "Bad" service
| Is This Answer Correct ? | 0 Yes | 0 No |
why u want to join BPO
12 Answers Aegis, Intelenet, Meditators, Tata Sky, Wipro,
What according to you is a job like at a call center?
why do u live thisjob?
10 Answers InfoMedia, Vodafone,
why do you wants to work in a callcenter?
dicuss about hyderabad traffic?
When do you get angry?
Tell about your work experience. Why you quit that job?
What is the profile of a Team Leader ?
2 Answers Convergys, FirstSource, Sarco, Serco,
hi im raghu recently i went to aegis mnc there they asked what is ur past work experience bcoz i worked as a marketing executive in icici bank santioning personal loans. plz tell me how to explain this question.
1 Answers Aegis, Binary Semantics,
Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?
Bangalore traffic
what type of questons in personal introdution round in interview
-
Call Centre AllOther (2477)
