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Call Centre Interview Questions
Questions Answers Views Company eMail

how do you describe yourself as a person?

HSBC, Keane India Ltd, Microland, MOL, NIIT, Wipro, Zensar,

8 42386

SPEAK ON MOBILES PHONES.wHAT ARE ITS ADV. AND DIS-ADV?

Infovision,

1 6010

IF U BECOME THE PRESIDENT OF U.S. WHAT ARE THE CHANGES U WOULD LIKE TO MAKE IN THE INTERNATIONAL POLICIES?

Convergys, Genpact,

8 12102

SPEAK ON SUN SHINES?

Convergys,

5 12860

SPEAK ON THE STATUS OF WOMEN IN INDIA COMPARE TO WESTERN COUNTRIES?

Convergys,

2 9077

Tell me the story of the last movie u saw?

Accenture, Aegis, Google, HCL, HDFC, HGS, Knoah, Sutherland, Value Labs,

23 280386

WHAT IS UR MOM-FATHER DAILY ROUTINE?

HCL,

2 12067

WHAT IS UR DAILY ROUTINE?

HCL,

3 9559

WHAT IS UR DAILY ROUTINE IN UR SCHOOL TIME?

EXL, HCL,

2 10700

How can u say health is wealth?

HCL,

2 8022

WHAT U THINK HAPPINESS,SMILE,MONEY IS IMPORTANT IN UR LIFE?

HCL,

4 9064

Who is ur favourite teacher in ur school and why?

HCL, Monster,

2 6098

SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)

HCL,

2546

WHAT U THINK SMILE IS NECESSARY IN UR LIFE?

Convergys, Sparsh,

12 23220

What was ur daily routine bet.Ur pre-board and board?

Convergys, Mtech,

1 3734


Un-Answered Questions { Call Centre }

Why you want to change the job line (i.e. Secretary to Back-ed-process

2469


What challenges did you face stepping into a leadership role?

3281


What are your KPI’S / KRA's ?

2071


Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1960


How is AHT calculated & How will you reduce AHT

1918


abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2904


5. When promises to do something by a certain time, they do so

2427


1.6. Tell me something about your happiest day of your life.

3604


How did you manage to attend this interview during your working hours?

3347


I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

2506


Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

2482


Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate

3378


What is the metric RSA?

1164


why you think you are suitable for the position of computerOperator?

2792


How to deal with abusive/slang using customer?

1382