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Call Centre Interview Questions
Questions Answers Views Company eMail

MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D

TCS,

2830

what is trainer's defination and quality?

2727

why u wnt to join call center?

Aegis,

10 16702

What do you understand by global exposure??

FIS, TeleTech,

2 19218

why one year gap in graguation?tell me in brief.

1 3682

hai iam naresh iam facing problem in interview, tell me about your self. how to answer this question.

Accenture, BPO, Genpact, HGS, IBM, Tata Business Support Services TBSS,

9 20632

1.Why do you want to work here? Why did you leave your last job? Can you explain this gap in your employment history? What have you been doing for the "X" months since you were last employed? Why have you had so many jobs in such a short period of time? What have you learned from your mistakes? Give me an example of a problem you faced on the job, and tell me how you solved it. What do you consider to be your greatest strengths and weaknesses? What are your long-range career objectives, and what steps have. What was your role in your department's most recent success?

BPO, e4e, Wipro,

1 4627

what is a call senter

Call Centre, Wipro,

2 7672

how to calculate AHT

1 6958

An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....

DELL,

4693

What part of BPO do you like and dislike?

IGS, Just Dial, Tech Mahindra,

3538

In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.

2509

tell me something about chennai

Accenture, Access Healthcare, Infosys, TCS, Wipro,

1 38886

What is the formula of staffing

TATA,

2560

What is erlang call centre staffing formula

2723


Un-Answered Questions { Call Centre }

How did you manage to attend this interview during your working hours?

3407


What are the critical attributes of a customer service representative?

1240


speak an minute where u reside

2493


after ur intermediate why had u stoped ur eduation for one year ?

2763


what the daily rutien of sunday

2749


please let me know about the versant round...

2584


why do want to join bpo as you have done b.tech?

2820


provide example where initiated and followed up on a project until its completion ?

2327


Why candidate choose a voice profile instead of a non voice profile job?

1663


name useful online tools that can be used for better customer service

1284


Tell us something about yourself, discuss 5 characteristics

2781


How can you build customer loyalty?

1301


Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

2254


Tell me something about any ur tour?How u enjoy in that tour tell briefly?

2938


What would you do if the customer says that it took you long to resolve an issue?

1364