Call Centre Interview Questions
Questions Answers Views Company eMail

What are your Salary Expectations?

Sparsh,

6 10253

what is bpoit's full defintion?

BPO, FirstSource,

7 10005

y do want 2 work for our company only, ther r so many multi- national company's better than this ?????

Amazon, Bank Of America, Genpact,

8 15488

why dell only ?,

DELL,

2343

IM OFFERING A PART TIME OPPORTUNITY TO EARN 50-60K/MONTH WITHIN A FEW MONTHS DEPENDING ON UR CAPABILITY AND ITS FREE TO JOIN ITS VERY GENUINE AND AFTER FEW MONTHS U NO NEED TO DO JOB UR TOTALLY FREE FROM JOB IF ANYONE INTERESTED PLZZZZ CONTACT ME ON MY MAIL ADDRESS.(nitingoel0120@rediffmail.com)

1 3158

what is a ips address

1 4390

if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

ACS,

2 7523

if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

1765

I am ready for this job?DO U LIKE A HELP?

1 3468

What is BPO?

ADP, BPO, FastSource, FirstSource, Genpact, HCL, Serco, Wipro, WNS,

9 20187

What is difference between call centre and outsourcing

TCS, Tesco,

5 8714

I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.

TCS,

2211

how to convince customer to buy your product on phone

AGIS, Hero BPO,

2334

What Is Shrinkage And formula Where Company Paid By Hours?

2 4875

I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

Genpact, IBM,

2224


Un-Answered Questions { Call Centre }

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done

4039


Are you willing to work for long hours, if the project demands that from you?

2004


How to deal with unreasonable customer demands?

715


Why did you leave your previous job and tell me about it?

1814


Tell something about today's climate?

5180






what u know about genpact.

2135


Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2353


How to deal with the difficult customer?

785


What are the critical attributes of a customer service representative?

691


how to give your interoduction ,what are the necessayr thing which about we talk .

2520


tell about most momerable movement

2609


hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

3618


what i will tell if they ask what is your salary expectation for a fresher?

1921


What challenges did you face stepping into a leadership role?

2816


How is AHT Calculated

1437