Answer / neha

bpo is a bussiness process outsourceing.

Answer / venkat@cvsr-knl

B.P.O is a bussiness process outsourcing..
it means,,,
solve the custmer queries nd providing infom also thru
making nd recieving phone cals..
nd also send nd recieving mails...

provide quality resource nd low cost nd within the time
done the work in contractual basis to third party..

Answer / t.ramya

bpo means responding to inbound calls and outbound
calls..solve that customer quires, via send to
chating,mail,phone calls.
that is a bussiness process outsousing..

Answer / pavithra

BPO stands for business process outsourcing.
it actually means outsourcing for a particular business.
BPO acts as a mediator between the customer and the organisation. Since the customer cant directly contact the developer for his queries, he contacts bpo or customer service center to clarify his issue.
In BPO we have two Processes 1)Voice 2) Non-Voice
In Voice we Have 2 other process 1) Inbound 2) Outbound
1)Inbound-we will get the calls from the customers regarding their issues or any info needed
2)outbound-we need to make a call to d customers regarding our products.it is like tele-marketing ,sales job

Answer / guest

BPO means business process outsourcing. Atending calls from
us/uk/European countries

Answer / arpan chauhan

BPO stands for bussiness process outsoucing in which we are
making and recieving calls to solve the queries of customer
based on the product that we are providing to that customer.
....... arpan chauhan

Answer / vishnu

BPO means Business Process Outsouce. Attending the calls and replying through email of us/uk etc ..... regarding their queries.

Answer / satish mali

BPO means Business Process Outsourcing when a company
decides to outsource non core work process to another
company with expertise in it.It is called BPO

Answer / rajesh khutrapali

BPO is Buisness Process Outsourcing. Its concept is to outsource workforce to developing countries by the developed countries to minimize costs and maximize the profits.

HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

0 Answers  

Looking for Domestic BPO / Call Centre at Kolkata??? (For Freshers) Need not to pay a single peny, just follow the ans.

2 Answers   Call Centre,

there's a friend of mine who is working in a call center who is just 17 ? if you are +2pass and pursuing graduate , can you get employed if you have good communication skills ???

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what do mean by call center and what type of questions can be put ub by faculty in it???

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HI MY NAME IS DHRUVA CHANDRA I HAVE FAILED INTERMITTENT THIS YEAR CAN I JOIN A CALL CENTER & even iam not 18 i am just 17

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what do u mean by quality assurance and quality control?

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Hi, I'm from IT Sector, I was working as an Oracle Data Entry, but right now I want to shift my career from IT to BPO Sector. In Interview if the HR asked the reasons for the change from the IT to Bpo Sector, what would be the appropriate answers for this question. Can any one help me out to sort out this solution. Before that , I want to mention that I want to change the sector because i found much facilities i can enjoy if i join BPO sector what i'm not getting at all in IT. So, how should I present myself infront of a HR, pls. help me out, as i have no prior exp. in facing interview in BPO Industries. Thanks in advance.

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What are your planning in next role?

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