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What is BPO?
- 9 Answers
- 23106 Views
- ADP, BPO, FastSource, FirstSource, Genpact, HCL, Serco, Wipro, WNS, I also Faced
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Answer / venkat@cvsr-knl
B.P.O is a bussiness process outsourcing..
it means,,,
solve the custmer queries nd providing infom also thru
making nd recieving phone cals..
nd also send nd recieving mails...
provide quality resource nd low cost nd within the time
done the work in contractual basis to third party..
| Is This Answer Correct ? | 27 Yes | 1 No |
Answer / t.ramya
bpo means responding to inbound calls and outbound
calls..solve that customer quires, via send to
chating,mail,phone calls.
that is a bussiness process outsousing..
| Is This Answer Correct ? | 26 Yes | 3 No |
Answer / pavithra
BPO stands for business process outsourcing.
it actually means outsourcing for a particular business.
BPO acts as a mediator between the customer and the organisation. Since the customer cant directly contact the developer for his queries, he contacts bpo or customer service center to clarify his issue.
In BPO we have two Processes 1)Voice 2) Non-Voice
In Voice we Have 2 other process 1) Inbound 2) Outbound
1)Inbound-we will get the calls from the customers regarding their issues or any info needed
2)outbound-we need to make a call to d customers regarding our products.it is like tele-marketing ,sales job
| Is This Answer Correct ? | 23 Yes | 0 No |
Answer / guest
BPO means business process outsourcing. Atending calls from
us/uk/European countries
| Is This Answer Correct ? | 38 Yes | 16 No |
Answer / arpan chauhan
BPO stands for bussiness process outsoucing in which we are
making and recieving calls to solve the queries of customer
based on the product that we are providing to that customer.
....... arpan chauhan
| Is This Answer Correct ? | 13 Yes | 1 No |
Answer / vishnu
BPO means Business Process Outsouce. Attending the calls and replying through email of us/uk etc ..... regarding their queries.
| Is This Answer Correct ? | 15 Yes | 5 No |
Answer / satish mali
BPO means Business Process Outsourcing when a company
decides to outsource non core work process to another
company with expertise in it.It is called BPO
| Is This Answer Correct ? | 10 Yes | 0 No |
Answer / rajesh khutrapali
BPO is Buisness Process Outsourcing. Its concept is to outsource workforce to developing countries by the developed countries to minimize costs and maximize the profits.
| Is This Answer Correct ? | 10 Yes | 0 No |
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
Candid (a)fearless (b)frank (C)Softspoken (d)faithful
If one person in ur team is not working as per your requirement or satisfaction what u have to do? If the same person tell u to firstly change yourself then what kind of answer we have to put?
why should i join bpo?
What are better prospects? or What do you mean by better prospects?
2 Answers Airtel, JPMorgan Chase, OCCL, Oriental Carbon and Chemicals, Tech Mahindra,
Will you be comfortable handling customers on the phone? : bpo
say something about your today's program?
2 Answers IBM, TCS, TelePerformance,
why are you joining the BPO company
how did you spend ur last day?
28 Answers Amazon, Concentrix, DELL, EXL, Genpact, HCL, IBM, Intelenet, Tata Communications, Vodafone, Wipro,
What is Mean by MNC call centre?
tell me about yourself what content should be told
8 Answers Convergys, Genpact, Harbinger, Infonxx, Infosys, Infovision, Patra Corporation, Persistent, Sigma IT,
why should we hire you
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