What is BPO?

Answers were Sorted based on User's Feedback



What is BPO?..

Answer / neha

bpo is a bussiness process outsourceing.

Is This Answer Correct ?    71 Yes 9 No

What is BPO?..

Answer / venkat@cvsr-knl

B.P.O is a bussiness process outsourcing..
it means,,,
solve the custmer queries nd providing infom also thru
making nd recieving phone cals..
nd also send nd recieving mails...

provide quality resource nd low cost nd within the time
done the work in contractual basis to third party..

Is This Answer Correct ?    27 Yes 1 No

What is BPO?..

Answer / t.ramya

bpo means responding to inbound calls and outbound
calls..solve that customer quires, via send to
chating,mail,phone calls.
that is a bussiness process outsousing..

Is This Answer Correct ?    26 Yes 3 No

What is BPO?..

Answer / pavithra

BPO stands for business process outsourcing.
it actually means outsourcing for a particular business.
BPO acts as a mediator between the customer and the organisation. Since the customer cant directly contact the developer for his queries, he contacts bpo or customer service center to clarify his issue.
In BPO we have two Processes 1)Voice 2) Non-Voice
In Voice we Have 2 other process 1) Inbound 2) Outbound
1)Inbound-we will get the calls from the customers regarding their issues or any info needed
2)outbound-we need to make a call to d customers regarding our products.it is like tele-marketing ,sales job

Is This Answer Correct ?    23 Yes 0 No

What is BPO?..

Answer / guest

BPO means business process outsourcing. Atending calls from
us/uk/European countries

Is This Answer Correct ?    38 Yes 16 No

What is BPO?..

Answer / arpan chauhan

BPO stands for bussiness process outsoucing in which we are
making and recieving calls to solve the queries of customer
based on the product that we are providing to that customer.
....... arpan chauhan

Is This Answer Correct ?    13 Yes 1 No

What is BPO?..

Answer / vishnu

BPO means Business Process Outsouce. Attending the calls and replying through email of us/uk etc ..... regarding their queries.

Is This Answer Correct ?    15 Yes 5 No

What is BPO?..

Answer / satish mali

BPO means Business Process Outsourcing when a company
decides to outsource non core work process to another
company with expertise in it.It is called BPO

Is This Answer Correct ?    10 Yes 0 No

What is BPO?..

Answer / rajesh khutrapali

BPO is Buisness Process Outsourcing. Its concept is to outsource workforce to developing countries by the developed countries to minimize costs and maximize the profits.

Is This Answer Correct ?    10 Yes 0 No

Post New Answer

More Call Centre AllOther Interview Questions

what is meant by human resources

1 Answers   Tech Mahindra,


What is Background Checks / Verification, How long does it takes?

1 Answers   Allied Digital,


WHAT IS CALL CENTRE ?

3 Answers   Zenta,


Why girls get more marks then boys.

32 Answers   Maples, NICE,


what is your biggest achievement and how did you acieve it?

8 Answers   CSC, DELL,


already i am having one year exp in domestic tech support voice process..i already appeared two international tech support company interviews i got rejected due to lack of communication..my question is getting in to the international bpo sector is that much difficult guys?????..if no means how can i prepare and get selected...??suggest me something...

1 Answers  


name useful online tools that can be used for better customer service

1 Answers  


what important goalshave you set in the past, and how successful have you been in working toward thier accomplishment?

0 Answers   Infosys,


What is your toughest or most challenging experience in life and how did you handle it?

1 Answers   Cognizant,


Do you think you are overqualified for this position?

2 Answers   Ralph Lauren, Wipro,


What is tmiing of UK,US and Australian shift

8 Answers  


I want know about the bpo what is bpo

4 Answers   IBM,


Categories