Interested to Buy Any Domain ? << Click Here >> for more details...
What Is Shrinkage And formula Where Company Paid By Hours?
- 2 Answers
- 6050 Views
- I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / vipul rana
shrinkage means total absent agents from roaster for the day day & the formula is total absent/total roaster =shrinkage
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / praveen
Total Agents multiply by Standard Rostered hours minuse total
login Hrs.+ Break Hrs.(Not Ready) = Shrinkage..
e.g. 10*8-74+10 = 16 Hrs.
Here 10 is head count 8 is std login hr requied per head 74
hrs login given by all count and 10 hrs break taken by all
agents = Shrinkage is 16 hrs
Client will pay u only for 64 Hrs!
Hope it will work......
| Is This Answer Correct ? | 0 Yes | 0 No |
what are your good qualities to be a team leader
why u wnt to join call center?
For implementing a crm solution to your business what things need to take care of?
how did spent your yesterday?
49 Answers ABC, Aegis, Aviation, BPO, Concentrix, Daksh, Emphasis, EXL, Fresher, Globerian, HCL, HomeShop18, IBM, Jabong, Just Dial, Mphasis, NTT Data, Patni, Wipro,
why you want to join a bpo
1 Answers HCL, Infosys, Paytm, WNS,
How would you describe the essence of success? According to your definition, how successful have you been to date? (2) How long have you been conducting your job search
3 Answers Allied Group, Genpact,
What is the importance of computer.
56 Answers BH, College School Exams Tests, Exel, FirstSource, Intelenet, Shri Krupa, ST, STC,
tell me abot your self
19 Answers Bank Exams, HP, Hutch, IBM, Infosys, One Global Contact Center, Satyam, Sitel, Sutherland, TelePerformance,
why do u want to join a call centre?
what the daily rutien of sunday
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
SPEAK ON TERRORISM IN INDIA AND AROUND THE WORLD?
-
Call Centre AllOther (2477)
