What is difference between call centre and outsourcing

Answers were Sorted based on User's Feedback



What is difference between call centre and outsourcing ..

Answer / mohammed ghouse

bpo means bussiness process outsource, it is business process from outsource and call center is a branch of it.

Is This Answer Correct ?    20 Yes 2 No

What is difference between call centre and outsourcing ..

Answer / debabrata.kamila

Outsourcing: let a, b, c are difference company.
when a do some business with b for c then a is called BPO
company.
and call center is a example of BPO.
ex: aditya birla minacs do for idea(iditya birla group).
a : aditya birla minacs
b : idea customer
c: idea (aditya birla group)

thanks,
debabrata kamila

Is This Answer Correct ?    6 Yes 0 No

What is difference between call centre and outsourcing ..

Answer / parshu

bpo means bussiness process outsourcing and call centre
is a subset of bpo/ are the voice based bpo

Is This Answer Correct ?    2 Yes 0 No

What is difference between call centre and outsourcing ..

Answer / ankit sharma

when any company or organisation hires any process of other company is called outsourcing but call center is one of the process of outsourcing like/.......call center ,retention,dispatch,email unit ,are also the process which comes under outsourcing.....

Is This Answer Correct ?    1 Yes 0 No

What is difference between call centre and outsourcing ..

Answer / mel

call centre outsourcing is a type of business process
outsourcing. Business process outsourcing is where a
business outsources a main part of their general processs,
such as HR (human resources outsourcing) or call centre
(call centre outsourcing).

Mel,
<a href="http://www.callcare247.com/">call centre</a>

Is This Answer Correct ?    0 Yes 0 No

Post New Answer

More Call Centre AllOther Interview Questions

If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?

0 Answers   ARA, ARA Call Centre,


Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

0 Answers  


B.sc science students can apply for this in 2nd yr tell me the eligibility criteria.for this.

2 Answers   Genpact,


i've done tally. if they ask u've alredy done tally then why you are interested to go in bpo sector?

3 Answers  


What is your hobby which you are proud of?? and why??

3 Answers  






Tell me something about yourself?

35 Answers   Accounting, Fullerton, Google, Human Resources, IBM, Infosys, Logistics, ONGC,


hi im raghu recently i went to aegis mnc there they asked what is ur past work experience bcoz i worked as a marketing executive in icici bank santioning personal loans. plz tell me how to explain this question.

1 Answers   Aegis, Binary Semantics,


1.Tell me something about your worst day of your life.

5 Answers   Genpact,


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

0 Answers   IBM, Wipro,


Give me an example of a time when you set a goal and were able to meet or achieve it.

1 Answers   Ranbaxy, WNS,


Tell me something about your college and your course why do you choose that?

0 Answers   Cognizant,


Speak on Topic Education's Importance in our life.

2 Answers   HCL,


Categories