Call Centre Interview Questions
Questions Answers Views Company eMail

What should be the dress code for girls in a call center interview?

5 12633

Tell me some thing about your self which is not mentioned in the resume.

ADP, Rentive, Sterling,

2701

What are the top 10 questions when you spply as a quality analyst in a cal center?

IBM,

2417

why do you want to work at customer service?

HP, Monster, TelePerformance, TP, Vodafone,

7 64299

what do you know about customer service?

BPO, Genisys, HSBC, Marketing, Omni Globe International, TCS, TelePerformance, Vodafone, Wipro,

41 76751

Why do u want to work at a place, where there is no growth and future for u?

IBM,

4 8007

i've done tally. if they ask u've alredy done tally then why you are interested to go in bpo sector?

3 5172

what is the diffrence between bpo and callcenter

4 9152

Tell me about a movie you have seen rescently. Tell me about yourself

Cognizant, CSS, HCL, HSBC, Sutherland, Wipro,

16 49739

Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

FirstSource,

1931

Why I Will Chosse you for Quality

3 6157

Why did you left your earlier job?

Genpact,

9 12989

What is your favorite color and why?

Tech Mahindra,

4 9630

Why do you want to join B.P.O.?

P-Ridge, Wipro,

9 13757

How do you get to know about us?

BPO,

15 23491


Un-Answered Questions { Call Centre }

What are your KPI’S / KRA's ?

1510


In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.

1978


How do you prioritize the most important things over the least one?

1469


give me some examples of where you have had a non satisfied customer and how did you handle it

1858


Will you be happy to work in night shifts or over the weekends?

1974






tell me when about a time when your common sense paid off for you?

2465


What kind of a salary are you looking for?

1909


HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

1994


What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

1899


how you spend your yestarday

2122


An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....

4127


Extra initiative by u in your current organization other than your KRA (Routine work)

2325


Why did you leave your previous job and tell me about it?

1809


What factors do you need to take care of while creating a customer newsletter?

721


what are the works of qualist analyst in bpo

2179