what do you know about customer service?
BPO, Genisys, HSBC, Marketing, Omni Globe International, TCS, TelePerformance, Vodafone, Wipro,
41 76751i've done tally. if they ask u've alredy done tally then why you are interested to go in bpo sector?
3 5172Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.
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What are your KPI’S / KRA's ?
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
How do you prioritize the most important things over the least one?
give me some examples of where you have had a non satisfied customer and how did you handle it
Will you be happy to work in night shifts or over the weekends?
tell me when about a time when your common sense paid off for you?
What kind of a salary are you looking for?
HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
how you spend your yestarday
An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....
Extra initiative by u in your current organization other than your KRA (Routine work)
Why did you leave your previous job and tell me about it?
What factors do you need to take care of while creating a customer newsletter?
what are the works of qualist analyst in bpo