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what do you know about customer service?
- 41 Answers
- 86354 Views
- BPO, Genisys, HSBC, Marketing, Omni Globe International, TCS, TelePerformance, Vodafone, Wipro, I also Faced
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Answers were Sorted based on User's Feedback
Answer / naveen
it is to help the people to know about the details,offers
and even any complaints about the particular company
| Is This Answer Correct ? | 159 Yes | 19 No |
Answer / mohammad aamir
Customer service is an organization's ability to supply
their customers' wants and needs.
Customers and business managers alike like to talk about
what good customer service is (and isn't), but I think this
definition sums up what excellent customer service is
beautifully: "excellent customer service (is) the ability
of an organization to constantly and consistently exceed
the customer's expectations."
Accepting this definition means expanding our thinking
about customer service; if we're going to consistently
exceed customers' expectations, we have to recognize that
every aspect of our business has an impact on customer
service, not just those aspects of our business that
involve face-to-face customer contact.
Improving customer service involves making a commitment to
learning what our customers' needs and wants are, and
developing action plans that implement customer friendly
processes.
| Is This Answer Correct ? | 44 Yes | 9 No |
Answer / abhimanyu kumar
customer service means where we provide the product
knowledge to the customer and solve the provelem and
querys of the customer
| Is This Answer Correct ? | 33 Yes | 3 No |
Answer / ram
Customer support is a team which played a very important
role in marketing field. They provide several information of
a particular product or a process to the people of all over
the global.
| Is This Answer Correct ? | 46 Yes | 20 No |
Answer / akhilesh kumar
Services that are provided to the customers for their
convenience and comfort are called customer service.
| Is This Answer Correct ? | 15 Yes | 2 No |
Answer / shashi
it is the service which through customers can take all the
information form company directly, and also can get
sollutions for any query.
| Is This Answer Correct ? | 17 Yes | 7 No |
Answer / kuldeep singh
Customer service is all about satisfying the customers with
ur answer and with ur polite behaviour and solve thier
queries or trobleshoot their problems with ur positive
attitude.There r two kind of customer sevices inbound and
outbound...!!
| Is This Answer Correct ? | 8 Yes | 1 No |
Customer service plain and simple is a means to connect with
a product or service purchased or granted from an entity or
a company. For example:
There is resources that are integral to our being citizens
or immigrants with which we are able to access government
information pertaining to our rights and the services
provided without any monetary nature presented beforehand
that we may access as in information (grants & loans) or
given outright (as in welfare) when we have shown a need or
a common lack of sufficient fundamental needs.
Then there is the service that is provided with a product
based on the purchasers right to connect with the
manufacturer or the party that is behind the product as in
the selling of the product, which comes afterwards and upon
payment, they are liable for the satisfactory operation or
for the results that are based on the service.
All of which is supposed to be as in according to position
(customer service representative), an extension of what the
company or entity has as principles of entitlement to the
consumer or general public upon purchase or upon entry.
This is more of a general description for the overall
function in relation to the possible roles that may take
place depending on who is behind the servicing.
| Is This Answer Correct ? | 8 Yes | 3 No |
Answer / chandrasekar c
Customer service is continuously providing better solution to their customers. providing best customer service will improve the process
| Is This Answer Correct ? | 8 Yes | 3 No |
y do want 2 work for our company only, ther r so many multi- national company's better than this ?????
8 Answers Amazon, Bank Of America, Genpact,
How will you manage your study?
Why you want to change the job line (i.e. Secretary to Back-ed-process
favourite crowded market place
why do you want to join call center
40 Answers 247Customer, EXL, HGS, IBM, JKS, Qualfon, Reliance BPO, Vodafone, Wipro,
Why you want to leave your current organization?? please don't write, looking for good salary.. it can be negative.. i am searching a Right sentence.. plz suggest...
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
0 Answers AGIS, EXL, FirstSource, Telenor,
What is iso:9000 in outsourcing? : bpo
what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.
4 Answers Aircel, Airtel, HP, TeleTech,
why you want this job (specially when you go for first interview and changing the industries)
tell me about your self proper answer sent me my mail id please
9 Answers Accenture, Satyam, Sutherland, TelePerformance,
how was your yesr=ter day
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