Call Centre Interview Questions
Questions Answers Views Company eMail

hi..i'm a B.Tech(IT) Graduate....if t hr ask,u r a enginnering student,then y do u choose bpo?what answer i should give?plz tell me...

247Customer, Arena Town Center,

2 11795

ho to select a file in windows vista

1 3858

why you are join as a quality analyist ?

1912

why are you inted in call center job

247Customer, BPO, Genpact, TATA, Tata DoCoMo, Wipro,

33 43395

what are the new things you are going to do,when you join in a call center job

DELL,

4 7612

Who is your role model

Call Centre, DELL, IBM,

9 15909

how is ur college life?

3 9085

What is SHRINKAGE and ATTRITION..? If anyone knows please let me know..!

Aegis, BPO, Fidelity, HCL, InTarvo Technologies, Intelenet Global Services, TATA, Vodafone, XYZ Corporation,

28 260196

Any body got Syndicate Bank PO Appointment letter ??If any one got it Please mail me on dilshadrahman@gmail.com

1 3719

what were the memorable day in ur last company ?

IBM,

3 9830

What do you know about customer service?

Mobinil,

3 10020

What will you do if the customer abused you during call?

4 13264

What will you use in your work?

Mobinil,

2 7051

What is the type of the customer service field?

Aircel, Mobinil,

2 7991

why are you join ienerjier

Wipro,

1 4746


Un-Answered Questions { Call Centre }

Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

1896


what are the roles of teacher for speech comp?

1840


How do you handle an irate customer?

1445


abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2444


Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?

1442






What about your strength and weaknesses?

2189


what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?

1911


can any 1 say how much % is eligible for wipro bpo?

2945


What will you do in a situation where system shuts down and you still handling customer on the phone?

1675


what are the advantages of crm ?

1072


Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

1724


What are the skills needed for a BPO back-office job?

2256


Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?

2143


What are the critical attributes of a call center executive?

703


what are your contribution in this company?

2414