What do you mean by quality analyst in call centres ?
Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona,
30 130871Tell me about yourself?
Convergys, IBM, Microsoft, Ominis, Reliance, Tech Mahindra, Telecare, TransWorks, Wipro,
2650hi im raghu recently i went to aegis mnc there they asked what is ur past work experience bcoz i worked as a marketing executive in icici bank santioning personal loans. plz tell me how to explain this question.
1 7483how to say the self introduction
Ajuba, Call Centre, DELL, HCL, HDFC, IBM, ICICI, Just Dial, Kalyani Motors, Wipro,
24 104654Post New Call Centre AllOther Questions
How to deal with the customer having a language barrier?
Why do you want join night Ship ?
What will be your approach to improve customer service?
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
What is right age of hacking(from dt.of casting) on concrte surface for plaster work.
Give me a instance when a customer appreciate your service.
if customer's credit has misused Rs.30000. Write a email to customer.
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
what motivates you? also have you used these motivators with other
which type questions ask me in call centerin tatasky?
5. When promises to do something by a certain time, they do so
I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case
How did you manage to attend this interview during your working hours?
Why Accenture? What do you know about Accenture?