What is tech support in non voice process?
- 11 Answers
- 71411 Views
- ADP, Mac, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / trinad chakravarthi
Tech support in non voice means its online tech support
that is communication between mails instead of voice
support.
| Is This Answer Correct ? | 202 Yes | 19 No |
Answer / syed mir wajahat ali
tech support is totally non voice process where we deal the
customer through chat process only
| Is This Answer Correct ? | 113 Yes | 23 No |
Answer / yasho mohan sharma
technical Support in non voice process means providing the
best solution to the user either chatting or by on line
handling.
Provide step by step information to the user so that he may
conflict his problem and may get desired result by ur
direction
| Is This Answer Correct ? | 58 Yes | 4 No |
Answer / anitha
solve customer queries through email or chat support
| Is This Answer Correct ? | 46 Yes | 3 No |
Answer / arbind mahato
Tech support in non voice process means solving queries of customers about a product through email, chatting.
| Is This Answer Correct ? | 33 Yes | 4 No |
Answer / mahesh
Tech support in non voice means its online tech support
that is communication between mails instead of voice
support.
| Is This Answer Correct ? | 18 Yes | 2 No |
Answer / dhivakar
it means solving problems/quarries of customers through
chatting or e-mails & it is a trouble shooting of hardware
or software through chatting with customers.
| Is This Answer Correct ? | 17 Yes | 3 No |
Answer / sutanu
giving technical support to the customer by emails or online chats.
| Is This Answer Correct ? | 13 Yes | 1 No |
Answer / bharath k
Tech support basically means trouble shooting of hardware
or software through chatting
| Is This Answer Correct ? | 16 Yes | 8 No |
Answer / shashi dhara
non- voice mean verifiction process .. with the e-mails
like trouble shoothing ..
| Is This Answer Correct ? | 18 Yes | 12 No |
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
what is your good and bad qualities
2 Answers Airtel, Sysx Software,
does voice based tech support is similar to bpo plz tell me frankly awaitingly............
why are u selecting call center jobs
In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.
Life in Delhi
Are you comfortable working in Night shifts?
3 Answers Reliance, Sparsh, UHG,
Explain how to tackle the customer language barrier that exists in between?
What do you consider to be the important of teamwork?
you have done graduation in fashion designing.why didnt you do msc in this feild?
I want to know about the interview pattern for selection process in BPO & call center
WHAT U THINK SMILE IS NECESSARY IN UR LIFE?
-
Call Centre AllOther (2478)
