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Call Centre AllOther Interview Questions
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Are you able to work with multiple phone lines?


What factors you should consider while creating a newsletter for a customer?


What are the critical attributes of a customer service representative?


Mention what are the critical attributes of a call center executive?


Do you know the procedures which should be followed while talking to a customer?


What factors can bring you good customer feedback?


If our call center is involved in activities that bend many laws, would you work with us?


I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap


Ar caller aptitude questions


What is the metric RSA?


What is the meaning of the KPI RSAT?


What is accountability

1 523

What are your advantages as a newbie?


Way do you want a job

1 197

Tell me about Job responsibilities


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?


Why do you want to become a Quality Analysist and what will be your profile in this position?


Describe how you ensure that your sales targets are exceeded each month?


which one do u prefer idly vs pizza why ?


what is insurance


Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.


why jobs been done night time


what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.


I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?


hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?


Why we promoted you as senior Team leader


How is AHT Calculated


What is the formula of staffing


How would you handle negative feedback from angry clients?