Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

Are you able to work with multiple phone lines?

181

What factors you should consider while creating a newsletter for a customer?

165

What are the critical attributes of a customer service representative?

173

Mention what are the critical attributes of a call center executive?

165

Do you know the procedures which should be followed while talking to a customer?

190

What factors can bring you good customer feedback?

178

If our call center is involved in activities that bend many laws, would you work with us?

184

I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

128

Ar caller aptitude questions

152

What is the metric RSA?

137

What is the meaning of the KPI RSAT?

196


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Un-Answered Questions { Call Centre AllOther }

what are the major key responsibility areas for a manager in bpo...?

1720


How can we define that the person is an intertesting person?

1377


How do you measure good customer service?

182


What according to you is a job like at a call center?

1689


Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take

1426






What are your Strengths & What are your Weaknesses ?

899


Why we promoted you as senior Team leader

1057


Your expected salary?

1255


What factors you should consider while creating a newsletter for a customer?

165


Why you left your previous company or why you want top leave your current company.

2405


all question of related to window 2003 server

1450


sell to me a phone....

1214


Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?

2673


HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

1196


Tell me something about your college and your course why do you choose that?

996