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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

Are you able to work with multiple phone lines?

1356

What factors you should consider while creating a newsletter for a customer?

1258

What are the critical attributes of a customer service representative?

1188

Mention what are the critical attributes of a call center executive?

1197

Do you know the procedures which should be followed while talking to a customer?

1249

What factors can bring you good customer feedback?

1 2303

If our call center is involved in activities that bend many laws, would you work with us?

1229

I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

1271

Ar caller aptitude questions

5238

What is the metric RSA?

1170

What is the meaning of the KPI RSAT?

3663

What is accountability

1 1603

What are your advantages as a newbie?

2107

Way do you want a job

1 1268

Tell me about Job responsibilities

2229


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

What do you know about bpo? : bpo

1291


Hi Mr.Anil even i am looking for the same to start up a call center did u come to know the details if u plese let me alo know.my mail id is madhueric11@gmail.com

2128


How do you handle an irate customer?

1988


How describe our city(banglore) in a topic round during the interview time?

2675


HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

2394


I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

2305


what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.

21578


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5844


Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

2177


Hi.., am weak in Voice and Accent round.. So could u please tell me the sites to practice

2712


What is the metric RSA?

1170


do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

3127


What is the formula of staffing

2514


If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?

3615


How is Attrition Calculated ?

2001