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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

Are you able to work with multiple phone lines?

591

What factors you should consider while creating a newsletter for a customer?

541

What are the critical attributes of a customer service representative?

511

Mention what are the critical attributes of a call center executive?

517

Do you know the procedures which should be followed while talking to a customer?

585

What factors can bring you good customer feedback?

486

If our call center is involved in activities that bend many laws, would you work with us?

545

I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

622

Ar caller aptitude questions

2200

What is the metric RSA?

503

What is the meaning of the KPI RSAT?

1602

What is accountability

1 523

What are your advantages as a newbie?

326

Way do you want a job

1 197

Tell me about Job responsibilities

367


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

1739


Why do you want to become a Quality Analysist and what will be your profile in this position?

2748


Describe how you ensure that your sales targets are exceeded each month?

3624


which one do u prefer idly vs pizza why ?

2479


what is insurance

1725






Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.

1643


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5135


why jobs been done night time

2896


what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.

19746


I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

1779


hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

1744


Why we promoted you as senior Team leader

1427


How is AHT Calculated

1227


What is the formula of staffing

1888


How would you handle negative feedback from angry clients?

572