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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

How can you resolve the problem to customer’s satisfaction?

409

What is inbound and outbound call centers?

349

How can you relate call centers to bpo?

377

What are an inbound call center and an outbound call center? What is the difference between the two?

373

What is a bpo? : bpo

342

How good are you with computer skills? : bpo

387

What is iso:9000 in outsourcing? : bpo

392

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

380

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

363

Determine the type of bpo you wish to work? : bpo

374

Are you a team player? : bpo

346

Which one do you think –web or voice- suits your qualifications better? : bpo

606

What are the major sectors for outsourcing? : bpo

388

Can you use different software’s easily? : bpo

358

Why companies outsource? : bpo

360


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Un-Answered Questions { Call Centre AllOther }

How do you deal with the question you don’t know the answer that customer asked?

409


Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

1519


Can you work in shifts?

1473


1. Has modern looking equipment

1501


What do you consider as your greatest weakness and strength?

1363






4. Materials associated with the service are visually appealing

1798


How would you teach an old lady to fix her dwindling internet connection?

1106


what do you know about mumbai city

2425


Did you learn anything new recently which can be helpful to bpo’s? : bpo

424


Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail

1534


What’s your area of opportunity?

1423


What are your strengths and weaknesses? Give an example of this behaviour

1246


How do you handle an irate customer?

1041


what is the address of allahabad bank durg ?

1390


Sell me your used envelope?

1033