Call Centre AllOther Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther Interview Questions

Questions Answers Views Company eMail

How can you resolve the problem to customer’s satisfaction?

1229

What is inbound and outbound call centers?

1132

How can you relate call centers to bpo?

1169

What are an inbound call center and an outbound call center? What is the difference between the two?

1307

What is a bpo? : bpo

1117

How good are you with computer skills? : bpo

1221

What is iso:9000 in outsourcing? : bpo

1330

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1207

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1253

Determine the type of bpo you wish to work? : bpo

1205

Are you a team player? : bpo

1183

Which one do you think –web or voice- suits your qualifications better? : bpo

1754

What are the major sectors for outsourcing? : bpo

1423

Can you use different software’s easily? : bpo

1186

Why companies outsource? : bpo

1224

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Un-Answered Questions { Call Centre AllOther }

Have you ever worked in a call center before? If so, how long did you work there?

1230

I like to perform well in pick and speek round what are the tips?

2313

Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1922

About Cyber Crime

1948

wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2807

why animal cells are not totipotent like plant cell?

4051

7. Performs the services right first time

2136

How do you handle an irate customer?

1943

what are the advantages of crm ?

1818

Tell something about u r favourite holiday destination?

3998

Your last travel experience?

1974

what is the four different use of bricks accept the construction and building?

2292

How one can improve customer interactions?

1215

How to deal with abusive/slang using customer?

1326

What questions are asked at the Data Processing Unit?

2665

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