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Call Centre AllOther (2477)
what is your aim in life?
Air Force, EXL, Fidelity, Frankfinn, Hitech, Honeywell, TCS, Wipro, Zomato,
42 198395I want to know in detail about SHRINKAGE & Atteration, the two terms mainly used in call center interview ?
1 10108hi! am SURESH, from Hyderabad. i completed my MCA in the year 2008, but due to recession still i didnot get any job in the IT field. So now, i need to work in order to help my fimily financially! so i thought of shifting to the Bpo's. So, in Bpo's if they ask about like this-"why ur selecting this Bpo field instead of IT field" what i need to answer to this question! please help me out!
9 16202What is the need of BPO?.what is meant by outsourcing? Can companies can't do the work, why should they approach BPO and call centres to do their work.?
TCS,
3 11027What is a CUSTOMER SATISFACTION in Call center, and what is the calculation method for it in Call Canter ?
1813I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
9311
How do you measure good customer service?
Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?
How do you describe your management style?
where you wand to go in your weekend
minimum how many years of experience your company wants
Are you a team player? : bpo
i have received my call caler till now what should i do
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?
Where you see bpo in the current market? : bpo
How can you create new opportunities for customers proactive engagement?
5. When promises to do something by a certain time, they do so
FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?
1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?
If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
