Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what is your aim in life?

Air Force, EXL, Fidelity, Frankfinn, Hitech, Honeywell, TCS, Wipro, Zomato,

42 208849

why do u came to banking sector from software field?

Exim Bank, ICICI,

1 10649

how do u demonstrate in strong situations?

Vodafone,

2519

Tell me about life of mumbai?

2 7676

Speak in favour of a topic "Book-Reading is a wastage of time" for 2 minutes.

Excel,

2247

I want to know in detail about SHRINKAGE & Atteration, the two terms mainly used in call center interview ?

IntelNet, Tech Mahindra,

1 10983

1.How to describe my school days

ABC, Genpact, IBM, IndiGo, Johnson, Sitel, Wipro,

12 71378

hi! am SURESH, from Hyderabad. i completed my MCA in the year 2008, but due to recession still i didnot get any job in the IT field. So now, i need to work in order to help my fimily financially! so i thought of shifting to the Bpo's. So, in Bpo's if they ask about like this-"why ur selecting this Bpo field instead of IT field" what i need to answer to this question! please help me out!

BPO, DELL,

9 18809

What is the need of BPO?.what is meant by outsourcing? Can companies can't do the work, why should they approach BPO and call centres to do their work.?

TCS,

3 12280

why u want to join voice process

BPO, DigiCall, HCL, IBM, Infosys, Wipro, WNS,

13 75411

I want to know what are the technical question they ask in HP for TSR

1 4469

What is a CUSTOMER SATISFACTION in Call center, and what is the calculation method for it in Call Canter ?

IntelNet,

2255

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

IntelNet,

10945

u having experience of more than 2 yeras in marketing so why u want to join bpo?

Infosys,

2506

you having experience in marketing so why i will recruit u as u r fresher in this field...

Infosys,

2370

Un-Answered Questions { Call Centre }

how we will change our low living standard ?

2372

HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

2494

minimum how many years of experience your company wants

1937

describe one of your memorable day? how is education useful for any body?

2535

Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php

2189

I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

1271

What you would like to wear traditional or western ?

3616

What are your strengths and weaknesses? Give an example of this behaviour

2153

How can you get responsive customer feedback?

1168

Tell about your work experience. Why you quit that job?

2381

Where have you worked before? : bpo

1166

wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

3052

sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us

2763

How many post in call center.plz rpl me in step by step.

2426

If you have a superpower what would like to do for one day at work and why?

2000

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