Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

provide example where initiated and followed up on a project until its completion ?

Mobily,

2279

Give example of situation where you were able to set priorities and abide by them ?

Mobily,

4087

describe achievement that you were able to accomplish despite the presence of obstacles ?

Mobily,

1 5532

describe a situation where you influenced others to achieve a common goal or objective?

College School Exams Tests, HCL, Mobily,

3 12651

Give example on how your communication was important in achieving what you were aiming for ?

Mobily,

4 8671

Provide example where your creativity and innovation were instrumental in achieving your target ?

Mobily,

4 12021

how many selection rounds will be there in IBM voice based tech support?? will there be any Group discussion round??

IBM, Infosys, TCS,

16 151725

Tell me the Story of film 1920!

Wipro,

3 8279

why do want to join call center

Global Vantage,

2 7681

HOW MUCH YOU WHERE GETTING THERE|?

CPWD, HCL,

2413

Speak on insurance?

Fidelity,

4 8506

SPEAK ON DIFFERENT TYPES OF INSURANCE?

iFlex,

3 7416

WHAT WILL HAPPEN, IF YOU TALK YOUR CUSTOMER ONLY IN HINDI?

IBM,

5 13440

why did you left yor previously job?

HCL,

2 6544

U have done BTECH still u want to join BPO why?

Cap Gemini, FirstSource, HDFC, IBM, Maven Infotech, Mphasis, Sitel, Wipro, WNS,

19 304046

Un-Answered Questions { Call Centre }

how to convince customer to buy your product on phone

2844

Your expected salary?

2353

How will you manage agents who are more tenured in the organisation and are elder to you ?

2214

How to build a good rapport?

2001

2. The physical facilities are visually appealing

2977

What do you mean by interview?

2969

Do you know the online tools for excellent customer service?

1193

Why would you be absent at work, except for natural calamities?

1908

Tell me about Job responsibilities

2228

when is mpsc exam

2569

Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?

1969

hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them

2513

Had you thought of leaving your present position before? If yes, what do you think held you there

2880

what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.

2573

Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1394

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