Answer / mohoammed afser

i will not force him to take anything from me.first i will
show the diffrence between what he is using and what iam
updating with.then based on this i will try to conveince
him.

Answer / anand

We have to leave a positive note, so that the customer can
be approached again, like using 'I understand that you are
not in a need to buy the product now, May be later'

Answer / fasi siddiqui

I would politely ask the customer as why he/she is Not
interested and try to convince the customer depending upon
reason for his/her denial. It could be the any reason, say
the customer had a really bad expereince about similar
product or scheme. I will try to clear thier myths with all
the positive resources available with me

Answer / shubh chintak

i will first understand the customers problem. and also
feel sorry for what he suffer from that problem.firstly i
will listen the customer and then and then only i will give
advice otherwise its totally depends on the customers. you
must have inner confidence.

Answer / sanjeevaraddi.m

if customer says no then we have to get the information
what customer needs. once we get this then we have give the
information that customer needs then we have to give our
contact number and ask the customer to give a call if
he/she needs the product. i am pretty sure customer will
call back and asks for more information.

Answer / abarquez a,

Will once the costumer says NO they don't like it but its
depends on how you deal with the costumer by explaining to
him in complete details and giving him some option to
choose.If the costumer says NO, don't bother them or else
they might go away...What you do is to deal with the
costumer nicely and give them convincing sales talk
regarding of what you were dealing. Then if they still say
NO, ask the costumer some information of what they are
using and compared it of what you were dealing. Then
convence him that your product is more effective or it has
good quality than what they used/buy and by giving some
assurance when they buy it,like;
discounts,warranty,etc..Then give him some contact number
to call for when he/she like to get your product.

Answer / gaurav behal

first thing i will do that i ll be convence the customer
that if he take my product so its good for him.and also i
will show the customer need on my product if he is not have
any need..

What factors can bring you good customer feedback?

1 Answers  

Technical like c,c++,Telecommunication

0 Answers   DELL,

when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

0 Answers   Convergys,

what is BPO? Why shouldyou want to join bpo?

8 Answers   HP, Infosys, Sitel, Tech Mahindra, Wipro,

How would you handle negative feedback from angry clients?

0 Answers  

what are the roles of teacher for speech comp?

0 Answers  

what type of questions we can expect in interview of call center

3 Answers   Reliance,

Tell me about a time when you had to deal with a difficult person at work

1 Answers   WNS,

Brief about yourself?

46 Answers   247Customer, Accenture, AOL, BPO, IBM, Knoah, PC Chandra, Wipro,

How many questions asked to per candidate by HR in international call center?

1 Answers  

if u win 1 crore rupees what will u do ?

131 Answers   EXL, Genpact, Medha, Medha Servo, Pharma, Portland, Wipro,

What are better prospects? or What do you mean by better prospects?

2 Answers   Airtel, JPMorgan Chase, OCCL, Oriental Carbon and Chemicals, Tech Mahindra,