what will u do if the costumer says NO????

Answers were Sorted based on User's Feedback



what will u do if the costumer says NO????..

Answer / mohoammed afser

i will not force him to take anything from me.first i will
show the diffrence between what he is using and what iam
updating with.then based on this i will try to conveince
him.

Is This Answer Correct ?    14 Yes 2 No

what will u do if the costumer says NO????..

Answer / anand

We have to leave a positive note, so that the customer can
be approached again, like using 'I understand that you are
not in a need to buy the product now, May be later'

Is This Answer Correct ?    7 Yes 2 No

what will u do if the costumer says NO????..

Answer / fasi siddiqui

I would politely ask the customer as why he/she is Not
interested and try to convince the customer depending upon
reason for his/her denial. It could be the any reason, say
the customer had a really bad expereince about similar
product or scheme. I will try to clear thier myths with all
the positive resources available with me

Is This Answer Correct ?    3 Yes 0 No

what will u do if the costumer says NO????..

Answer / shubh chintak

i will first understand the customers problem. and also
feel sorry for what he suffer from that problem.firstly i
will listen the customer and then and then only i will give
advice otherwise its totally depends on the customers. you
must have inner confidence.

Is This Answer Correct ?    6 Yes 4 No

what will u do if the costumer says NO????..

Answer / sanjeevaraddi.m

if customer says no then we have to get the information
what customer needs. once we get this then we have give the
information that customer needs then we have to give our
contact number and ask the customer to give a call if
he/she needs the product. i am pretty sure customer will
call back and asks for more information.

Is This Answer Correct ?    0 Yes 0 No

what will u do if the costumer says NO????..

Answer / abarquez a,

Will once the costumer says NO they don't like it but its
depends on how you deal with the costumer by explaining to
him in complete details and giving him some option to
choose.If the costumer says NO, don't bother them or else
they might go away...What you do is to deal with the
costumer nicely and give them convincing sales talk
regarding of what you were dealing. Then if they still say
NO, ask the costumer some information of what they are
using and compared it of what you were dealing. Then
convence him that your product is more effective or it has
good quality than what they used/buy and by giving some
assurance when they buy it,like;
discounts,warranty,etc..Then give him some contact number
to call for when he/she like to get your product.

Is This Answer Correct ?    0 Yes 0 No

what will u do if the costumer says NO????..

Answer / gaurav behal

first thing i will do that i ll be convence the customer
that if he take my product so its good for him.and also i
will show the customer need on my product if he is not have
any need..

Is This Answer Correct ?    0 Yes 5 No

Post New Answer

More Call Centre AllOther Interview Questions

wht is difference between callcenter and tech support?

2 Answers   FirstSource,


in which sector In bound and out bound will come ??

1 Answers  


How do you about our company ?

0 Answers   Amazon, Mphasis, Wipro,


Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

0 Answers   Genpact, Yatra,


Why are like to work in my company?

0 Answers   Accenture,






fullform of bku

0 Answers   WebTech,


3 golden rules of accountancy?

2 Answers   TATA,


How do you deal with a difficult customer?

9 Answers   Hutch, INOX,


Who is ur favourite teacher in ur school and why?

2 Answers   HCL, Monster,


Is any body know how to repair pel softs ELAN Laptop which i recently purchased company not giving service any know how to refurbish cheap chineese Laptop

5 Answers  


why exl

0 Answers   EXL,


I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

0 Answers  


Categories