Call Centre Interview Questions
Questions Answers Views Company eMail

What is KPO?

Wipro, IBM, Intel, ArcGate, KPO,

11 53146

What is HRO?

WNS, Wipro, Human Resources,

1 18557

What do I need to enter the BPO arena?

6 7061




What is IVR?

HCL,

8 20984

if u will be the principal of a school what will u can do best for school?

TCS, Zenta, Kankei,

10 15930

tell me something abt ur dream?

Knoah, HCL,

19 17761

how imp is smile to u?

Nipuna, IBM,

13 12866

if u win 1 crore rupees what will u do ?

EXL, Genpact, Pharma, Medha Servo, Portland, Wipro, Medha,

124 102980

tell me something abt ur watch?

2 5119

which 2 major changes u prefer for mumbai city and y?

Sitel,

2 4545

how imp is computer in todays world?

IBM,

10 17876

what do you prefer to be paper or pen and y?

1 6322

tell me something abt colour pink? and blue?

C3I, R N Exports,

7 21217

if u became P.M of this country what the best u can do for it?

Sitel, IBM,

25 22577

tell me about yourself introduction?

TCS, Sitel, HDFC, Tricom, Banking, IBM, Microsoft, Satyam, Salix, Tech Mahindra, Van Heusen,

54 117872







Un-Answered Questions { Call Centre }

When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer

4067


hi r B.sc science 2 nd yr students can apply for appsc .exam pl tell me eligibility. to apply for that. and more details.

633


Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?

229


what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

657


What are your KPI’S / KRA's ?

139


Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.

730


I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.

470


Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

262


what is insurance

542


have you seen a manhole? why do you think it is shaped like a circle?

1616


Do you think that you’ll like this job?

725


Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?

437


Why do you want to become a Quality Analysist and what will be your profile in this position?

1651


speak about mumbai for 5 min

2026


How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

158