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Call Centre Interview Questions
Questions Answers Views Company eMail

I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.

Convergys, CSC, HCL, ICICI, Wipro,

2 9355

You have completed b.sc in 2012 right,what are u doing in 3 years?

Google, HGS, ICICI,

1 4455

why to join bpocompany if completed done btech?

Airtel, Amazon, BPO, Sitel,

2 6615

I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 3711

Sell me a beauty product

1 4249

what is the full form of CQ? and what do you understand by a CQ percentage??

IBM, Just Dial, Magus Customer Dialog,

4 12124

why do you want to work in bpo sector

BPO, Samsung, Tata Business Support Services TBSS, Wipro,

1 5293

How to speak fluently English

DigiCall, HCL, TCS,

1 5384

HOW you spend the last day? how you spend the last Birthday.

ABC, Genpact, iGate,

2275

Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

Aegis, Wipro,

2421

Why are you become a trainer

Aegis, iGate,

1 3779

What would you do If get The Power of Invisible for one Day

Knoah, MagicBricks,

1 4347

Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 3148

please describe your daily routine of your mom

2178

How did you spent your last holiday..??

HomeShop18, Wipro,

1 16015


Un-Answered Questions { Call Centre }

Tell me about ur college days

1554


1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

3435


Tell something about u r favourite holiday destination?

4045


hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

2631


I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.

2727


what is active directory?

2358


What is called Team

2160


Do you get along well with co-workers?

3016


How do you ensure that your departments goals are in line with the overall company goals?

2072


Information about charterd bank.

2723


which is the memorable in ur life?

2709


What you would like to wear traditional or western ?

3616


What if the customer is not happy with your answer or solution?

1533


Why do you want to work for our company? : bpo

1190


how to give your interoduction ,what are the necessayr thing which about we talk .

3042