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Call Centre AllOther (2477)
I failed in versant round in wipro.can anybody helps how to crack it.any trick is there?I want to clear it.
2 9466I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.
1 3761Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.
2460Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?
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What are the disadvantage and advantage of working in a call center?
what is trainer's defination and quality?
Can you explain the color red to a blind person?
What is your experience in Client Management ? Types of Client Interaction ?
give me some examples of where you have had a non satisfied customer and how did you handle it
What you would like to wear traditional or western ?
What do you know about bpo? : bpo
Do you like multi-tasking or you prefer to tackle one problem at a time?
for some training is a neccesity and for others it's a luxury comment about the above statement
What is backend?
Why you want to change the job line (i.e. Secretary to Back-ed-process
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
what is the call center
what is insurance
what are your contribution in this company?
