Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

About Child Lobour

Genpact, HCC,

2748

women in politics

Amazon,

2483

Tell about your work experience. Why you quit that job?

2381

Is experience is important or education is important? explain why?

IGT, InterGlobal, Serco, SMPAL,

2 5973

How has your impression of Bombay/Mumbai changed over the course of a decade?

FirstSource, Serco,

1 4662

speak something about railways?

Tech Mahindra,

2517

effects of video games?

HSBC, Tech Mahindra,

2577

why have you chosen this company?

Convergys, Hinduja, Infosys, Merit Software, Serco, TCS, Vodafone, Wipro,

6 14216

What are the skills needed for a BPO back-office job?

2859

why did you choose non voice process why not voice process

247Customer, Genpact, JHH, Knoah, SnapDeal, Sutherland, Wipro,

2 43129

Why do you join to BPO?

DigiCall, FirstSource, HGS, Hinduja, HomeShop18, Sutherland, Wipro,

2 12685

If you had power'what you would had to do with it?

Zenpac,

2237

Tell me about bangalore trraffic?

Amazon, Ison BPO, Scero, XPhase Solutions,

1 4498

I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....

Concentrix,

2471

hello I"m ritu and i want a job in call centre I"m confused and nervous what happened in my first interview. whats the condition for this job.

BPO,

2488

Un-Answered Questions { Call Centre }

HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

2279

How is AHT Calculated

1922

SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"

2367

speak something about railways?

2517

If your boss was present here, what do you think he would say about you?

2131

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

1835

u having experience of more than 2 yeras in marketing so why u want to join bpo?

2505

can any 1 say how much % is eligible for wipro bpo?

3464

If you had enough money to retire right now, would you? : bpo

1280

I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

2302

What are the major sectors for outsourcing? : bpo

1472

what i will tell if they ask what is your salary expectation for a fresher?

2663

Extra initiative by u in your current organization other than your KRA (Routine work)

2811

How would you describe yourself as a person?

3048

What questions are asked at the Data Processing Unit?

2717

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