Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

Three reasons why you want to join just dial

8436

Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

CSC, IBM,

2562

How do you handle an irate customer?

Cognizant,

1986

How do you provide a quality customer service?

Cognizant,

1 2442

How would you sell a used toothbrush? A broken pen? A bitten apple?

Cognizant,

9835

What are your greatest achievements so far?

Cognizant,

1950

What do you consider as your greatest weakness and strength?

Cognizant,

2291

What do you know about us?

Cognizant,

1957

How do you describe your management style?

Cognizant,

1839

Sell me your used envelope?

Cognizant,

1890

Can you explain the color red to a blind person?

Cognizant,

2104

How do adopt to change?

Cognizant,

1985

Give me an example scenario of a poor customer service and what would you do differently?

Cognizant,

1979

What is your toughest or most challenging experience in life and how did you handle it?

Cognizant,

2026

What is your philosophy in life?

Cognizant,

2288

Un-Answered Questions { Call Centre }

1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is

2561

Narrate a story which you liked.. and why.

2686

How is Absenteesim Calculated ?

1950

actually what is the working of a call center? what is the method of process and how do they get source?

2404

how do u demonstrate in strong situations?

2516

whats cmd diskdefargment.

2173

what are the key resposibilities of Team Leader

2553

Give me full details of about yourself

3230

what is trainer's defination and quality?

2672

If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

2244

why should i join wipro bpo but not any other

2905

when is mpsc exam

2566

Which is Better home cooked food or outside food ?

2353

topic was , tell me something about 'CHILDLABOUR'?

2799

How would you sell ice cream to Eskimos?

2083

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