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Call Centre Interview Questions
Questions Answers Views Company eMail

what do you mean by outsocing?

IBM,

3 9012

What is your favorite colour, explain briefly about it for at least 5 min. Every time i am getting strucked with this question. PLease help me friends

247Customer, Banking, EXL, Genpact, HGS, Infosys, TCS, Tech Mahindra, Wipro,

9 92991

Tell about Indian Culture for at least 5 Min.

Aditya Birla, Aegis, HGS, Jindal, Satna, SEECO, Smart Choice,

3 75260

what is mean by bpo

2 7134

sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?

Wipro,

1 7263

hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

2449

who is your roll model & why?

Aditya Birla, HCL, iSpace, MAHINDRA, Wipro,

5 16004

Which kind of job you are looking?

BPO,

5 10748

Would you accept if we offer you a lower salary than of your expected salary?

Aegis,

8 21749

How will you handle irate customer?

Sitel, Tech Mahindra,

6 19667

n rounds will be there in IBM voice based non-tech support?

2366

what is the role of a TL ?

Aegis, FirstSource,

9 44259

which is the memorable in ur life?

HCL, Wipro,

2707

factors of gangsterism

1 6363

hi i'm fresher for the interviews, we i want to know some topics, like favorites color, favorite places,favorite holiday places,ND role model ,please any budy try to help me pls

Serco, Wipro,

1 6186


Un-Answered Questions { Call Centre }

How do you feel about doing repetitive work?

2739


6. When a customer has a problem, shows a sincere interest in solving it

2453


If your boss was present here, what do you think he would say about you?

2123


Why do you want to become a Quality Analysist and what will be your profile in this position?

3550


Why weren't you regularized in your previous job?

3620


what is genpact

2462


Why is it that SMS/MO recieves a sent and delivered acknowledgement but MT is not recieving the message?

2503


If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

2306


why do want to join bpo as you have done b.tech?

2764


How to deal with the difficult customer?

1397


What are the disadvantage and advantage of working in a call center?

2270


How can you resolve the problem to customer’s satisfaction?

1279


why do u want change u r org

2405


hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

2449


What is the difference between inbound and outbound?

1383