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Call Centre Interview Questions
Questions Answers Views Company eMail

CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

Genpact, TCS,

2849

indian independance & social equality

Brigade,

2476

IT VS TECH SUPPOURT

Brigade,

2472

WHY DO YOU LIKE OUR PRIME MINISTER

Brigade,

2596

why u have choosen it field even if ur belonging electronics field?

1 5276

who is your role model in life?

Amazon, DELL, IBM, Infosys, OFS, Sitel, Syncro Services, Wipro,

34 117606

What are the basic questions for freshers in bpo?

Aegis, Airtel, BPO, Concentric Solutions, Concentrix, Dish TV, DishTV, Elin, HCL, Hope, IBM, InTarvo Technologies, Intelenet, IntelNet, IQ, Serco, Vertex, Wipro, WNS,

28 191997

What is difference between confidence and over confidence ?

Genpact,

9 34688

What are the reasons you are leaving your current job? Why are you interested in this job?

iEnergizer,

2 7860

Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

Genpact, Yatra,

4037

what u will do if we leave in a iland were u dont have any mean of transportation any commucation and there will be know human being living ther how u will come out from ther

Genpact,

3 9256

What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)

HSBC,

2728

How to handle angry customer?

HSBC,

12 33068

why u left thelast job

247Customer, Aegis, InTouch, WNS,

3 11726

what is your favorate color? how to say this quetion?

HSBC,

7 12730


Un-Answered Questions { Call Centre }

1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup

2328


2. The physical facilities are visually appealing

2941


What will be your approach to improve customer service?

1239


What do you consider as an important aspect of a successful call center?

1234


Describe the assessment room ? What did u heard or watched recently?

3962


Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

2370


What was your biggest mistake?

2850


What questions are asked at the Data Processing Unit?

2666


I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

10859


If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?

3567


How to deal with customers who deny paying for service/product?

1142


Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

2506


What difference will you make if you are selected as a team leader for this post

2392


How to improve the KRA and KPI and better coaching

1985


TELL ME YOU HAVE SEEN CROWDED MARKET?

4159