Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What is the difference between 3rd party BPO and Primary BPO

HSBC,

5 18046

Tell me about your favourite song or singer?

HSBC,

8 30717

GD about the reality show on TV

HSBC,

4316

Tell me about Pink / Black Colour (One Minute Round)

HSBC,

12 58239

tell me some thing about yourself?

5 11091

if you are from the science field ( B-pharmacy, Bsc, Msc) then why u want to join bpo

3 8816

I like to perform well in pick and speek round what are the tips?

2348

which type questions ask me in call centerin tatasky?

HCL, IBM, TATA,

4273

actually what is the working of a call center? what is the method of process and how do they get source?

2404

why do you want to change your company?

L&T,

14 47337

speak about mobile communication for 4minutes(topic)

Infosys,

2489

how does your home town differs from hyderabad speak it for three minutes

Infosys,

2808

What is North Bridge and South Bridge?

HCL, Sutherland,

2 13636

What are OSI layers?

Sutherland,

3 10507

What are Topologies?

Infosys, Sutherland,

10 21494

Un-Answered Questions { Call Centre }

What was your Service Level Agreement ( SLA) Ratio :-

1861

Why do you want to work for our company? : bpo

1190

What if the customer is not happy with your answer or solution?

1533

How would you handle negative feedback from angry clients?

1220

CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

2877

How do you manage your time? Give me a reason of being late?

2089

Give me an example scenario of a poor customer service and what would you do differently?

1981

Where did you travelled last time

3113

Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

2372

which is the memorable in ur life?

2709

Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2830

how do u demonstrate in strong situations?

2517

Why weren't you regularized in your previous job?

3622

What Should be the role of GOVT in making a city into a metro city ?

2356

Three reasons why you want to join just dial

8436

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