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Call Centre Interview Questions
Questions Answers Views Company eMail

how did you celebrated ur last birthday?

Amazon, Amex, Aon Hewitt, Cap Gemini, Concentrix, Convergys, CSD Bangladesh, DELL, EXL, Genpact, HCL, Mindlance, Tech Mahindra, Wipro,

37 620043

how to start a topic and to end it with full confidence, because most of the time i get nerves to speak

4 17140

hi sir i am ranjit kumar and i complited b-tech in this year but i am interested in call center but the think is that wn ever i go 4 interview in this line then ist question which i faced is that u r b-tech passed student then why u looking the job in call centre? i cant answer plz gave the answer?

HP, Monster, Wipro,

3 12228

why should i hire u where u want to see yourself after5 years

Accenture, APAC, TATA,

9 28056

what do u bring to the table

1 5704

TEL ME SOMETHING ABOUT FIDELITY ?

Fidelity, Mphasis,

3 13844

WHAT DO YOU KNOW ABOUT JP MORGAN ?

Chase, JPMorgan Chase, Northern Trust,

3 26711

Why do you choose to work in a call centre?

Accenture, ARA, ARA Call Centre, Genpact, TCS, Wipro,

18 39453

Tell me something about ur self.

SerWizSol,

10 21576

what is meant by pm round in bpos?

Reliance,

2474

How did you go about planning for a recent event/project you handled? pls answer my question asap!!!

Exxon Mobil,

1 16666

What was the outcome when you had to take a lead in an important project? please answer my question asap!!!! thank you

Convergys, Great Eastern, Medical Transcriptionists, San Miguel Corporation,

1 17823

when i gone for the interview he asked me what is call centre and i said its a booming industry and he asked at what rate is it booming

SoftTell, Sutherland,

1 5490

tell me something about your memories in your life?

Call Centre,

3 29556

hello i have explained DELL INTERVIW PATTERN IN MY ANSWER AND I STRONGLY RECOMMEND IT FOR PEOPLE WHO WANT TO GO FOR DELL (TECHNICAL AS WELL AS CUSTOMER SUPPORT)

DELL, Satyam,

2570


Un-Answered Questions { Call Centre }

what are the personel characterstics and qualities that you would bring to this position that would be paticularly helpful in fulfilling the responsibilities of this position?

2451


Describe a situation in which you inspired trust and respect in your team.

2234


Did you learn anything new recently which can be helpful to bpo’s? : bpo

1355


What challenges did you face stepping into a leadership role?

3281


Can you use different software’s easily? : bpo

1219


Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?

3640


1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

2397


How good are you with computer skills? : bpo

1264


Hi friends i am Veerakumar .V got selected in sydicate bank po exam but didnt get appointment letter if any body got or will get please share with me my email id is veerr25@rediffmail.com

2849


What are the KRA of an asst manager in Domestic outbound Callcenter

2545


Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2830


I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

10943


How would you describe your personality?

2833


Extra initiative by u in your current organization other than your KRA (Routine work)

2811


Please tell me how many rounds will be there for apollo health streat IT? It is mentioned that they will ask about sql so tell me what type of questions they will ask?

2408