when i gone for the interview he asked me what is call
centre and i said its a booming industry and he asked at
what rate is it booming
A call center is an office where a company's inbound calls
are received or outbound calls are made.Call centers employ
many staff in customer service, sales, and support
functions.
Call centers are often large offices staffed with
representatives who either make or receive phone calls.
Depending on the needs of the company, call centers can
make either incoming or outgoing calls.
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I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?
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30 Answers Beevee, DELL, IBM,
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TELL SOMETHING ABOUT YOUR NATION
I have done B.Sc.(H)Zoology).I went for an interview in a call centre.Cleared seven rounds there.Only I was selected out of 50 people for HR round.In HR round the HR manager asked me "Why you want to join a call centre after doing B.Sc.?" I couldn't answer and lost the interview.
11 Answers Convergys, Genpact, Wipro,