Answer / sanya

Well...CUSTOMERS ARE NEVER DIFFICULT. Difficult are their
queries,which can be handled by understanding what the
customers exactly needs...and then can solve his queries.
always Remeber "CUSTOMERS ARE ALWAYS RIGHT"!!

Answer / jatin

First of all i listen the whole problem.
Then I will try to make it's possible solution with calm
mind. If he/she is wrong, then i will explain him/her about
their mistakes. and I will trace the whole problem
remaining in company's rules and regulations.

Answer / wasee

Customer is very Precious so first understand their
problems and show sympathy politely be calm while you
speaking with customer try to solve their problems with
satisfaction

Answer / sushil shukla

first of all i listen all the concern of the cutomer
carefully and then apologies for the conern , and then gave
the right solution to the right concerned , and request him
pls contact us if u r facing any concern related to the
services and related to the product .

Answer / atul uppal

First of all i will try to understand that why the customer
is angry i will listen the whole problem of the cumtomer
carefulle after listening the customer i will show the
empathy towards the customer problem than i will make best
use of resources to make cumtomer happay than i will take
lopback.

Answer / bhuppi

first of all , i would like to tell u that customers are
always right,first i listen customer query then at that
moment i decide that how to handle this customer, as well
as i try to give handhold solution to the customer and one
thing more just keep in ur mind customers are always right.

Answer / vijay

by probe the customer

Answer / anand kumar s

i dont think that there is a difficult customer, bcs, we
sold our products to the customer, so we r the
responsiblity for that to sorted out all the queries from
the customer to make them as a permanent customer, first
apologies for the inconvinece caused to the customer what
ever it maybe,then prob the customer with a patience to
understand the problem of the customer,then try to rectify
the problem in a single shot, in case if u can't, inform
the customer that i need some to resolve your problem with
polit manner,if customer accepts we must complete it with
in the TAT.

Answer / hussine

customer has become a "king" . you have to take into
consideration the costumer relationship and every
costumer's paticular context in order to serve him/her
properly
your friend hussine
kari_z_man@hotmail.com

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