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How do you deal with a difficult customer?
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Answer Posted / anand kumar s
i dont think that there is a difficult customer, bcs, we
sold our products to the customer, so we r the
responsiblity for that to sorted out all the queries from
the customer to make them as a permanent customer, first
apologies for the inconvinece caused to the customer what
ever it maybe,then prob the customer with a patience to
understand the problem of the customer,then try to rectify
the problem in a single shot, in case if u can't, inform
the customer that i need some to resolve your problem with
polit manner,if customer accepts we must complete it with
in the TAT.
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