How do you deal with a difficult customer?
Answer Posted / atul uppal
First of all i will try to understand that why the customer
is angry i will listen the whole problem of the cumtomer
carefulle after listening the customer i will show the
empathy towards the customer problem than i will make best
use of resources to make cumtomer happay than i will take
lopback.
| Is This Answer Correct ? | 4 Yes | 0 No |
Post New Answer View All Answers
how does your home town differs from hyderabad speak it for three minutes
tell about ur self,what do u know about call center n iam an Be graduate how i should answer
what are you planning on your next b'day/what have you planned on your next b'day ..??
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
How would you describe yourself as a person?
whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?
Why would you be absent at work, except for natural calamities?
what do you see yourself doing five or ten years from now?
if customer's credit has misused Rs.30000. Write a email to customer.
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
what is the anual report of hcl bpo
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
What is the metric RSA?
Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?
how did u celebrate your last birth day ?