How do you deal with a difficult customer?
Answer Posted / hussine
customer has become a "king" . you have to take into
consideration the costumer relationship and every
costumer's paticular context in order to serve him/her
properly
your friend hussine
kari_z_man@hotmail.com
| Is This Answer Correct ? | 1 Yes | 5 No |
Post New Answer View All Answers
What are your KPI’S / KRA's ?
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
how did u celebrate your last birth day ?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
what is the key aspect that helps improve customer service?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
For customers, proactive engagement do you know the ways to create it?
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
why was the inbond process of vodafone
What problem did you encounter and how did you overcome them?
Are you willing to relocate/travel?
Speak on photography ?
How is Absenteesim Calculated ?