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Consider if there is no Test lead, No Test Manager and QA
Manager. If you are the senior test engineer, you are
getting pressure from the client to give the build. But you
see that, there r 5 high and 5 low sevierity bugs. So, what
you will do and how you interact with the client.
- 14 Answers
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Answers were Sorted based on User's Feedback
Answer / deepti
The criticality/severity and the impact of the bugs should
be communicated to the Client.
Incase the client agrees to receive the build as it is, the
documented concent should be taken along with the
implications.
Else should be informed of schedule slippage.
No client wants a low quality build-specially if it can
lead to system failure. Convince the client and deliver
correct tomorrow rather than delivering incorrect today-
its a matter of reputation, not time.
| Is This Answer Correct ? | 9 Yes | 2 No |
Answer / sathya
Definitely I will release the application by specifying
the issues in the documents as KNOWN ISSUES
| Is This Answer Correct ? | 4 Yes | 3 No |
Answer / deepti
The criticality/severity and the impact of the bugs should
be communicated to the Client.
Incase the client agrees to receive the build as it is, the
documented concent should be taken along with the schedule
implications.
No client wants a low quality build-specially if it can
lead to system failure. Convince the client and deliver
correct tomorrow rather than delivering incorrect today-
its a matter of reputation, not time.
| Is This Answer Correct ? | 2 Yes | 1 No |
Answer / deepak
first of all i will try to convince my client by telling
that if this problems are not solved then the software
which is released is of no use so give me some days of
timing so that your software will be bug free then i will
solve hi severity problems first and if there is time then
i will go for low severity problems.
| Is This Answer Correct ? | 0 Yes | 0 No |
First of all this will not happen in the real time
scenario. If we assume that there is no Test lead, No Test
Manager and QA Manager and I am the only Senior Test
Engineer who is going to handle this issue I will proceed
in the following procedure.
1. If the bugs are not found before the client?s
pressure, I will make my team work for overnights and try
to find the bugs and report the same in time so that the
developers will fix it in time and will make the product
release in time.
2. If the development of the product is also with our
company then and if I am the only person to take care of
fixing those bugs, I will follow the same procedure as
in ?1? with the development team. This increases the level
of confidence on us for the client.
3. In both the scenarios I will try to concentrate
more on High Severity bugs compared to Low ones at the same
time I will not leave the Low severity bugs. Because high
severity bugs may be blockers which will allow the
application to work up to the mark when the Client sell his
product to his clients.
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / rao
If you found these bugs and logged them before client's
presure,where we have ample time to discover these bugs.In
this case,there is no problem for testers,but the presure
will be on the developers,if he is not fixing the bugs in
time.(This is applicable ,when the client moniters your
daily status).
If you found these bugs and have not logged them before
client's presure,where we have ample time to discover these
bugs.This is the major issue to make convienience them.You
have to convienience him why you missed out those bugs,when
you have plenty of tile to discover with your proper
workarounds and the analasys.In this case,major problem is
for Testers and the developers are cool.
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / raj
If you found these bugs and logged them before client's
presure,where we have ample time to discover these bugs.In
this case,there is no problem for testers,but the presure
will be on the developers,if he is not fixing the bugs in
time.(This is applicable ,when the client moniters your
daily status).
| Is This Answer Correct ? | 1 Yes | 1 No |
Answer / sastry
I would update the client about the status. If the client
is looking for a high quality product I will get sufficient
time to fix these issues. However sometimes based on the
defect severity and time to market, client may agree to
release with these bugs as known issues
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / nithya
I try to convince my client if they not understand the
problem . I form a team and debug the high priority bugs and
handover the project because low severity bugs not affect
the project severely ..
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / hareeskumar
Maximum clients give the due date.At the end of the day we still have bugs means at that time we will take the SLA(service level agreement). At that time we will resolve the bugs and give to that client.
| Is This Answer Correct ? | 0 Yes | 0 No |
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