Answer / aditya dwivedi

Shrinkage has two types
One is Planned -It means people have informed you prior
that they wont come to office today which you know before &

Second is unplanned- means simple people with sudden leave

Lets assume
Tean Total =20
Planned Leave is 2
Unplanned Leave is 4

Planned Formula is =2/20=0.1
Unplanned Formula is =4/20=0.2

Total :0.3 if you put percentage you will get 30% for the
day

Both add together will be the shrinkage = 30%

--------------------------------
Attrition means

People who resigned from the Concern, Abscond without
informing the reporting or terminated from the company.

Formula : No of Atrride/(Opening hedcount of the month + Closing hedcount
of the month)/2*100

Lets assume

Opening : 20
Closing : 16

=4/(20+16)/2*100 = 5.55% is attrition

I hope its very clear.

Answer / kishan

Shinkage means absentism.
No. of persons not turned to the shift but rostered/No. of persons rostered for the shift X 100
Attrition: Loosing any employee in any way resign or abscond is known as attrition , we calculate it in 3 way.
1st: MTD Attrition ((No. of attrition/Average headcount (Opening & Closing)*(365/No. of passed days in month))
2nd: YTD Attrition ((No. of attrition/Average headcount (Opening & Closing)*(365/No. of passed days in year))
3rd: Rolling Attrition ((No. of attrition/Average headcount (Opening & Closing)*(365/365))

Answer / shoaib

Can anyoone give me correct formulas for attraction and shrinkage

Answer / sau

Start head count - end head count /start head count*100

(4-2)/4*100

Answer / amin bhanwadia

Shrinkage formula = (Absent+Leave)/(Headcount-WO)

Attrition Formula = Attrition Count/((Opening+Closing)/2)*100

Answer / kamal

Hi,

Someone, please confirm how to calculate below data points with below figures. Thanks

I'll assume Attrition to be part of unplanned absence since the agent was scheduled but has attrited mid-week.

1) Unplanned absence.
2) Planned absence.
3) Total absence.

Total HC - 20
Planned Leave - 3
Unplanned Leave - 2
Attrition - 1
OFF - 4

Thanks

Answer / v

Agents left/(Opening Headcount+Closing Headcount)/2*100

Why is the (Opening Headcount+Closing Headcount)/2 divided by 2 here?

Answer / peter

shrinkage means absenteeism and the formula for shrinkage is
planned leave + unplanned leave/roster for the day.

Attrition means if a person leaves an organization is called
as attrition for is, No of attrition/average headcount
=start headcount+end headcount/2

Answer / ranjit kumar nayak

Shrinkage means apsentisim and leave taken by agents.
There is two type of shrinkage, on is planned and another is unplanned.

Planned-No of leave taken by agents from team HC
Formulae-No of leave/Total team HC*100
Ex-4(No of leave)/20(Team HC)*100=20%

Unplanned-No of apsent against total team HC
Formulae-No of apsent/Total team HC*100
Ex-2(No of apsent)/20(Team HC)*100=10%

Shrinakge-Planned+Unplanned
i,e-20%+10%=30%


Attrition-Agent who are left the job.
Formulae-No of attrition/(Opening HC+Closing HC)/2*100

Ex-Total HC-20, No of Attrition-1

1/(20(OHC)+19(CHC)/2*100=1.28%

Answer / prerna

Shrinkage:
total absent/total rostered

attrition:
total attire/(opening count+closing count/2)*100

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