Correct defination for Customer Care???

Answers were Sorted based on User's Feedback



Correct defination for Customer Care??? ..

Answer / vinesh. irsa.

Customer care is all about caring a customer. identifying the actual need or problem of the custumer and giving it final solution.

Is This Answer Correct ?    11 Yes 1 No

Correct defination for Customer Care??? ..

Answer / pragati

Customer care is a service that you provide to the customer
which not only brings him back to your company again but
also bring more new customers to your company along with them.

Is This Answer Correct ?    7 Yes 0 No

Correct defination for Customer Care??? ..

Answer / abdul saleem

customer care is nothing but place where the customer gets
his/her problems solved

Is This Answer Correct ?    7 Yes 1 No

Correct defination for Customer Care??? ..

Answer / zakir hussain

A Department which takes care of any Quries of business

may be banking , retail ,production ,

and all other realted activites of business

(which involves sales , service of product or information )

sold at a price

which a customer pays to purchase

( or is willing to purchase ) .

The acitvity is in person or by phone .

is called customer care .



Posted By ( zakir_hussain1@yahoo.com)
0- 924-6528-136

Is This Answer Correct ?    5 Yes 1 No

Correct defination for Customer Care??? ..

Answer / hema

customer care who meets and greets the visitors and helping
them and making them sure that they will get what they want.

Is This Answer Correct ?    4 Yes 1 No

Correct defination for Customer Care??? ..

Answer / pavan kumar

Customer Care deals with the problems of customers and get
them solved.

Is This Answer Correct ?    3 Yes 1 No

Correct defination for Customer Care??? ..

Answer / siva subramanian

Customer Care is nothing but the advance facility given by
the company. Customer Care they are giving information to
the customers about the product and If customer feel
anythig difficult about the product they are providing
solution also.

Is This Answer Correct ?    3 Yes 1 No

Correct defination for Customer Care??? ..

Answer / abdul

Customer care is all about satisfying the customer 100%

Is This Answer Correct ?    2 Yes 0 No

Correct defination for Customer Care??? ..

Answer / nikki mishra

Customer care is just to help customers in very easy going
way to fulfills the customer requirements.

Is This Answer Correct ?    2 Yes 1 No

Correct defination for Customer Care??? ..

Answer / saptarshi

customer care mainly deals with the customer. customer care
helps out the customer to solve their problems and queries
in a proper and effective way.

Is This Answer Correct ?    2 Yes 1 No

Post New Answer

More Call Centre AllOther Interview Questions

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 Answers   ABC, Aegis, Ernst Young, HGS, IBM, Inter Globe Technologies, Ison BPO, Serco, Spanco,


Atleast tell me five point that makes me to hire you rather than to hire another guy of same qualification and experience as you.

9 Answers  


speak about joint family v/s nuclear family

0 Answers  


how to sell a mobile phone if the interviewer asks

9 Answers   DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung,


innocent (a)deadly (b)corruption (c)sinful (d) guilty

3 Answers   Htmt,






What are the bad qualities a team leader shouldn't have?

0 Answers   IBEX,


Tell me a movie story which is Your best movie..

4 Answers   HCL, WNS,


Why do want tojoin call center?

9 Answers   BPO, Wipro,


How is Attrition Calculated ?

0 Answers   IntelNet,


Explain how to tackle the customer language barrier that exists in between?

0 Answers  


women in politics

0 Answers   Amazon,


why do you want to work in bpo sector

1 Answers   BPO, Samsung, Tata Business Support Services TBSS, Wipro,


Categories