What is SHRINKAGE and ATTRITION..?
If anyone knows please let me know..!
Answer Posted / amin bhanwadia
Shrinkage formula = (Absent+Leave)/(Headcount-WO)
Attrition Formula = Attrition Count/((Opening+Closing)/2)*100
| Is This Answer Correct ? | 1 Yes | 0 No |
Post New Answer View All Answers
What is area of interest?
will you accept position for the time being
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
If you have a superpower what would like to do for one day at work and why?
Are you a team player? : bpo
1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup
Explain briefly Globalisation
What is your idea of an ideal company?
What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)
If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
4. Materials associated with the service are visually appealing
WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE
How you would be an asset to this organization?
What are your KPI’S / KRA's ?
What do you like about being employed in a call center?