Call Centre AllOther Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther Interview Questions

Questions Answers Views Company eMail

what do you mean by outsocing?

IBM,

3 8869

What is your favorite colour, explain briefly about it for at least 5 min. Every time i am getting strucked with this question. PLease help me friends

247Customer, Banking, EXL, Genpact, HGS, Infosys, TCS, Tech Mahindra, Wipro,

9 92438

Tell about Indian Culture for at least 5 Min.

Aditya Birla, Aegis, HGS, Jindal, Satna, SEECO, Smart Choice,

3 75021

what is mean by bpo

2 7016

sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?

Wipro,

1 7147

hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

2394

who is your roll model & why?

Aditya Birla, HCL, iSpace, MAHINDRA, Wipro,

5 15766

Which kind of job you are looking?

BPO,

5 10543

Would you accept if we offer you a lower salary than of your expected salary?

Aegis,

8 21455

How will you handle irate customer?

Sitel, Tech Mahindra,

6 19437

n rounds will be there in IBM voice based non-tech support?

2314

what is the role of a TL ?

Aegis, FirstSource,

9 43857

which is the memorable in ur life?

HCL, Wipro,

2636

factors of gangsterism

1 6279

hi i'm fresher for the interviews, we i want to know some topics, like favorites color, favorite places,favorite holiday places,ND role model ,please any budy try to help me pls

Serco, Wipro,

1 6071

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Un-Answered Questions { Call Centre AllOther }

speak about mobile communication for 4minutes(topic)

2429

If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

1499

Where you see bpo in the current market? : bpo

1278

what is insurance

2300

I m doing master in arts and recently i have started a job as hr officer in a call center so could u please suggest me at aryalasha@yahoo.com how should i proceed step wise .i would be very much grateful to u. -

2260

Explain briefly Globalisation

2550

whats ur sisters daily routine?

2835

Why do you want to work in a call center?

1203

Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

2047

What is backend?

1166

Do you know the procedures which should be followed while talking to a customer?

1202

what's ur financial needs? how to face a furious customer? do you know how to motivate other?

2274

FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?

2398

if you stuck in problem what will you do?

1620

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

2123

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