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Call Centre Interview Questions
Questions Answers Views Company eMail

why you want to join a call center as a quality analyst

Cognizant, Home Credit, PC Visor, Wipro,

5 74352

what are differences between quality analayst and team leader

Hinduja,

1 4016

From where the origin of Call Centre existed?

TeleTech, Zenta,

2 8754

What's a good answer when a interviewer askes you describe a difficult situation?

3 7764

For UK shift Interview which accent we should use neutral, US or UK

2 6876

what color do you like

FirstSource, Genpact, HCL, IBM, Satyam,

17 27875

i m under graduation student in B.A Stream. what is career in Genpact..

Genpact,

2799

Dear sir, I wish to establish a communication tower of any mobile company on a land area of 10000 sq feet in Sec-11 Indira Nagar, near Munshi Pulia, Lucknow. Please contact Usha Arora or Shalini Arora on 09889732922.

Airtel,

2189

What motivates you : Money or Success ?

Sutherland,

12 22334

tell somthing about u r father?

Slash Support,

2442

Hey frens! I want to work in call centre as fresher; as such these days I could not find any advertisement for international call centre and I am planning to go through the guides of consultant. Would it do?

Amazon, HSBC,

2189

HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

Satyam, TCS,

2439

In call centre which types of calls we receive? answer in short.

2341

What is the starting salary of a Call Centre Executive(fresher) in AIRCELL at Kolkata?

2 7328

BPO IS CURSE OR BOON IN INDIA

Aegis,

1 11067


Un-Answered Questions { Call Centre }

when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

2570


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5780


What you would like to wear traditional or western ?

3560


How to improve the KRA and KPI and better coaching

1974


hello i m sonu rawat now i m going on an int. and hr man tell me why u choose this organisetion so plz tell me what should i say them

2454


It was suggested from an aol. advisor that my code of entrace to the aol email and other be changed to something else. I thought that I could have my own Code? What is going on?

2298


who or what in your life would you say influenced you most with regard to your career objectives?

2840


Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1337


MY name is Bartlemou (bartek for short)Uzeph Kazmeria I am from poland and one day i want to go on polsfactors IM POLISH AND I KNOW IT :D

2713


what is the anual report of hcl bpo

2283


I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.

2757


First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

4660


tell us about a time when u failed to meet a deadline.

2378


What do you consider as your greatest weakness and strength?

2225


When do you want to start?

1949