Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what is meant by HR reference?

Infosys, Sutherland,

4 13559

why r u want to join call centre?

CSS, CSS Corp, IBM, InfoTronics, Wipro,

3 11368

main work in bpo

Genpact,

1 7636

what is your career aspect???

Steria,

4 20740

what is your career aspect & if they asked in general what should i answer?

Call Centre,

2208

How Much Salary are you expecting?

12 30526

what are the major key responsibility areas for a manager in bpo...?

Mphasis,

2807

WHAT IS MIS AND WHAT IS MTD AND HOE TO CAL CALCULATE THAT.......

BPO, Genpact, HCL,

3 22454

SIR I HAVE THREE YEARS OF BPO EXP AND WITHIN A WEEK A M GOING FOR AN INTERVIEW TO EMPHASIS FOR UNIT MANAGERS PROFILE CAN U PLZ TELL ME THE INTERVIEW PATTERN AND SOME OF THE THE QUESTIONS ASKED IN MPHASIS.....?

2 5852

How would you plan a vacation ?

Intelenet,

2 7199

How would you spend a million pounds ?

Aegis, Intelenet,

6 14130

Is working in a bpolike wipro is better than working in hotel's

2 5206

HR: If you get a Opportunity to go with a reputed company which is ready to pay more than what we r going to pay here. Will you quite the job from here or what? This is the common question used to ask by every HR. Obviously everyone will has to say YES but unfortunately for the hell shake we to need to say NO so give me a correct and positive answer.

247Customer,

11 18174

what do you mean by the best customer service?

HSBC,

13 23791

what is the difference between coustomer service & satisfaction.

Call Centre, Citi Bank, CitiGroup,

8 13715

Un-Answered Questions { Call Centre }

why do you want to take up a job after a long break of so many years?

2530

hi, could u tell me how to sell a pen in hindi

1877

What are the skills needed for a BPO back-office job?

2781

What’s your area of opportunity?

2371

Can you use different software’s easily? : bpo

1175

Discribe Banglore?

2496

What are the steps you follow when you appraise an advisor ?

1959

please let me know about the versant round...

2433

why was the inbond process of vodafone

2321

How to deal with unreasonable customer demands?

1215

what is insurance

2300

What is near shore outsourcing?

1153

How would you handle negative feedback from angry clients?

1165

How is AHT Calculated

1860

What is a virtual call center?

1259

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