Call Centre Interview Questions
Questions Answers Views Company eMail

WHAT IS UR DAILY ROUTINE IN UR SCHOOL TIME?

HCL,

2151

Give me full details of about yourself

DELL, Genpact,

2679

My self Basha, i'm from Andhra.Right know i'm staying in B'lore.I can speak cannada little bit. I would like to work in a Call Center. i worked for 2 month's in a Domestic call center.I left the job because of cannada.SO i wanted to join in International call centers so that i can improve communication & i done my PUC.Plz give the names of the company who can take my....with request & waiting for the replay.

2218

I'm freshers and my qualification is PUC and i wanted to jion in a call centers....plz tell me which call center will pay me a better basic salary......waiting for the early replay

FirstSource,

2559

i want call center apptite test questions and answers also pls help me

2 6536

why do you left the job

WNS,

8 12624

what is your expectation to our company? and what is my expectation from you?

Atos Origin, Call Centre, Cognizant, CSAV, Dabur, SCII,

3 50163

what is your short term and long term goal from our company?

2 15027

Do you believe that customer is always right? and why?

5 23646

What makes you motivate?

Genpact, IBM,

7 11665

How do you offer the service to your clients?

4 6853

Describe red color to a blind person

Aegis, Convergys, Just Dial, Sitel,

42 74002

If You are blind and was born blind, how can you describe red color?!

IBM, Intellect Quotient Logic,

20 20449

what would u do, if ur gal frnd is a prostitute....

Apollo, Ocwen,

15 21928

What can you contribute to the company, knowing the basics of being a call center agent?

APC,

6 64823


Un-Answered Questions { Call Centre }

Define Customer Service & Why is Customer Service important ?

1589


what is the importance of quality and quality analyst in call center

3422


What is the difference between a bpo and a call center?

757


I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?

2026


tel me sumdin abt indian culture?

2577






how do you relate with your father

1747


can any 1 say how much % is eligible for wipro bpo?

2965


1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

1932


Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

1966


What are your planning in next role?

1911


What will be your approach to improve customer service?

781


who is your famous personality

2244


Will you be happy to re-locate, if required?

2260


For which process u are coming... I'm bpo like convergys

1503


Objectives and Correlating Incentives Describe a time when you have set objectives and correlating incentives for a member of your team What were you trying to achieve in doing this, what were the objectives? How did you choose the incentives?

1596