i want call center apptite test questions and answers also
pls help me
Answers were Sorted based on User's Feedback
Answer / ajay sharma
1:- What is the defference b/w virus and scan?
Ans:- spam is an unwanted e-mail messages, frequently with
commercial content, in large quantities to an
indiscriminate set of recipients.
computer virus is a self replicating program which that can
crash the system.
2:- Re: why do you choose this company?
Ans:- Because it is one of the best companies in this field
and
it will provide growth for the Freshers also.
3:- Being a MCA graduate why you are looking for a call
center job?
Ans:- BPO is a fast growing sector. So there are alot of
oppurtunities for growth...besides,being a fresher..as i
have no work expeience ... working in a BPO will give me
feeling of office environment and help me a alot to learn
from my seniors...
4:- who is ur fav Cricketer and why?
Ans:- At present Dhoni seems to be my favourite cricketer
coz he
has won us T20 World Cup and Australian One Day Series. The
main quality is in his captaincy. As a captain, he don't
hesitate to tell Sachin and the senior players 'perform
well or get out of the team'; which I think is the key to
his captaincy and his success.
5:-what is the defference b/w call center and bpo?
Ans:- A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call centre performs that part of a client's business
which involves handling telephone calls. A call centre, for
example, might handle customer complaints coming in over a
telephone.
6:- what do you mean by firewall?
Ans:- It is a s/w ,which protects ur computer from
different spam
and from unauthorized access.
| Is This Answer Correct ? | 9 Yes | 1 No |
Why do you want to be the part of Barclays?
6 Answers Barclays, Serco, SPERC,
what i ask about myself in interview ?
What you have in your self to sell?
4 Answers HCL, Max Newyork Life Insurance,
can u give me some frequently asked questions
speak about joint family v/s nuclear family
Tell us something about yourself, discuss 5 characteristics
You are a software Engineering side,why u prefer this callcenter jobs?
9 Answers Brigade, Sutherland,
WHAT YOU HAVE DONE SINCE MORNING/
Tell me a situation in u r life where u played the role of leader in u r job (life) ???
What’s your area of opportunity?
What is your reason for joining at this Organization? & Whenever your was asked, why did you reply in wrong?
3 Answers BPO, HP, Royal Bank Of Scotland,
why do u want in BPO
2 Answers Genpact, Serco, WNS,
Call Centre AllOther (2477)