i want call center apptite test questions and answers also
pls help me
Answers were Sorted based on User's Feedback
Answer / ajay sharma
1:- What is the defference b/w virus and scan?
Ans:- spam is an unwanted e-mail messages, frequently with
commercial content, in large quantities to an
indiscriminate set of recipients.
computer virus is a self replicating program which that can
crash the system.
2:- Re: why do you choose this company?
Ans:- Because it is one of the best companies in this field
and
it will provide growth for the Freshers also.
3:- Being a MCA graduate why you are looking for a call
center job?
Ans:- BPO is a fast growing sector. So there are alot of
oppurtunities for growth...besides,being a fresher..as i
have no work expeience ... working in a BPO will give me
feeling of office environment and help me a alot to learn
from my seniors...
4:- who is ur fav Cricketer and why?
Ans:- At present Dhoni seems to be my favourite cricketer
coz he
has won us T20 World Cup and Australian One Day Series. The
main quality is in his captaincy. As a captain, he don't
hesitate to tell Sachin and the senior players 'perform
well or get out of the team'; which I think is the key to
his captaincy and his success.
5:-what is the defference b/w call center and bpo?
Ans:- A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call centre performs that part of a client's business
which involves handling telephone calls. A call centre, for
example, might handle customer complaints coming in over a
telephone.
6:- what do you mean by firewall?
Ans:- It is a s/w ,which protects ur computer from
different spam
and from unauthorized access.
| Is This Answer Correct ? | 9 Yes | 1 No |
What kind of person would you refuse to work with?
5 Answers Aspire, Chicago Tribune, Infogain,
Why you are applying for this post? or What qualities do you have for applying for this job?
11 Answers National Call Centre, Spice Telecom, Wipro,
comparsion between love and arranged marriages
my name is happy from faridabad. i am searching the bpo back office job. my software prfile-dba/1 question why are you join bpo because you are database adminstrator, bpo is a not software indus
Sell me your used envelope?
How will you handle irate customer?
6 Answers Sitel, Tech Mahindra,
why you think you are suitable for the position of computerOperator?
BPO means?
21 Answers AGE Consultants, Capital IQ, FIC, FirstSource, TCS,
WHAT IS THE ROLEOF AN ADMIN. MANAGER ? AND WHAT IS THE BASIC JOB discriptions ?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
What did you do yesterday.
59 Answers Aegis, BPO, Cognizant, eCommerce, Excel, Exel, Genpact, Global Tech, Grameen Phone, HCL, HP, IBM, LiveTech, Medical Representatives, Policy Bazaar, RBS, Student, Wipro,
What is your philosophy towards work?
Call Centre AllOther (2477)