Prepared transaction for 1000$, Received receipt from customer For 1000$, Trans

Prepared transaction for 1000$, Received receipt from
customer For 1000$, Transaction and receipt closed. customer
returned 200$ worth goods, He wants refund for 200$. how can
you achieve this.

Question Posted / nagarjuna.raju.n

2 Answers
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Prepared transaction for 1000$, Received receipt from customer For 1000$, Transaction and receipt c..

Answer / santosh

HI

1. -200$ worth of good you need to do sales return.
2. so One Credit Memo will generate in AR worth of -200$
3. Go for refund from Credit memo itself(Actions:Application:Select apply to "Refund") and follow the same refund process

Setup Required:
1. Define Receivable activity with "Refund"
2. Define the Approval Limit to user for the refund activity.

Regards
Santosh

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Prepared transaction for 1000$, Received receipt from customer For 1000$, Transaction and receipt c..

Answer / nagarjuna

Define receivable activity for Refund
Define memo line for on-account credit memo
Prepare on account credit memo against customer in
transactions window.
from transactions window apply refund (Actions -->
Applications --> refund attributes --> provide payment method)
One invoice will be generated in payables
create payment against invoice.

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