HI 1. -200$ worth of good you need to do sales return. 2. so One Credi

Prepared transaction for 1000$, Received receipt from
customer For 1000$, Transaction and receipt closed. customer
returned 200$ worth goods, He wants refund for 200$. how can
you achieve this.

Question Posted / santosh

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Answer Posted / santosh

HI

1. -200$ worth of good you need to do sales return.
2. so One Credit Memo will generate in AR worth of -200$
3. Go for refund from Credit memo itself(Actions:Application:Select apply to "Refund") and follow the same refund process

Setup Required:
1. Define Receivable activity with "Refund"
2. Define the Approval Limit to user for the refund activity.

Regards
Santosh

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