What is difference between call center & BPO ?
- 2 Answers
- 7608 Views
- I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / riskyricky
A call center is a place where you recieve or make a call,
generally we call it as an inbound or outbound call.
Whereas a BPO refers to Buisness process outsourcing where
you act as a third party and help the clients to do there
operation buisness on their behalf.
| Is This Answer Correct ? | 35 Yes | 1 No |
Answer / abhimanyu
A Business Process Outsourcing organisation is responsible
for performing a process or a part of a process of another
business organisation; outsourcing is done to save on costs
or gain in productivity.
whereas A call centre performs that part of a client's
business which involves handling telephone calls. A call
centre, for example, might handle customer complaints coming
in over a telephone.
| Is This Answer Correct ? | 2 Yes | 2 No |
Tell me something about ur self.
How do you rate your English skills?
arrange these alphabets in to three words F T O G U N I R O I Y W A ?
what is call center
Your favourite film actor.
Tell me something about ur self
11 Answers Bank of Scotland, BPO, Convergeon, DELL, EXL, Syntel,
How would your team/manager describe you?
What Is Shrinkage And formula Where Company Paid By Hours?
what is your expectation to our company? and what is my expectation from you?
3 Answers Atos Origin, Call Centre, Cognizant, CSAV, Dabur, SCII,
What are the important things you need to take care of implementing a crm solution to your business?
HOW CAN U SAY TIME IS MONEY. DO U CONSIDER YOURSELF AS A SUCCESSFUL PERSON? AND WHY? what are your contributions in order to meet the goals of our company?
What is IVR?
-
Call Centre AllOther (2477)
