when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
2124You are fresher in BPO field. If I give the position of a A.M? Will you accept it or not? Describe whay?
HSBC,
6 10831If anybody needs job in Call Center for a leading domestic BPO the call me to +91 9874528290 or send yoyur c.v to vodafone.rahaman@yahoo.com
6 9040Post New Call Centre AllOther Questions
How one can improve customer interactions?
How to deal with abusive/slang using customer?
What is off-shore outsourcing?
i am graduate in chemistry . i want to do mba but i don't know in which specialisation is better for me . can you plz advice me
What is backend?
How is AHT calculated & How will you reduce AHT
Describe the assessment room ? What did u heard or watched recently?
CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.
Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
What is your toughest or most challenging experience in life and how did you handle it?
TELL SOMETHING ABOUT YOUR NATION
How do you handle constructive criticism?
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
How do you about our company ?
8. Provide their services at the time they promise to do so
