what is bpo?
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Answer / reni devarajan
BPO means Business Process Outsourcing. When a company is
migrating or outsourcing some or all of its processes to
another Country or Business Associate is actually called as
BPO. Usally in India BPO is Misunderstood as Call centers.
All the processes including Banking, Insurance, software
and Medical transcription which we do for the line of
business from an other country comes under BPO. The two
types of BPOs are Domestic and MNC BPOs and two types of
processes are Voice based and Non Voiced Processes. A
company does Outsourcing mainly for Cost reduction, Quality
and to get 24*7 service, as u know most of the employees in
developed countries rarely use to work on holidays,
nightshift and Over time.
| Is This Answer Correct ? | 69 Yes | 2 No |
Answer / sandeep
bpo stands for Business Process Outsourcing and it have two
process inbound and outbound. In Inbound process the call
were recied by the customer and in Outbound Porcess call
were made.
| Is This Answer Correct ? | 39 Yes | 11 No |
Answer / vinod dhalwal
BPO stands for Business Processing Outsourcing. It mainly include two process, one in which calls to be received by executive, known as INBOUND and other in which executive are making the call to customer, called OUTBOND process.
also BPO is the medium of outsourcing means a Big Brand can hire a BPO for their customer query and support.
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / hari shanker singh
bpo is a buisness process of outsoucing which is use to
exchanging data across the world.
| Is This Answer Correct ? | 6 Yes | 22 No |
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please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
Mention the types of call center and what is the difference between them?
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Call Centre AllOther (2477)
