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Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

what is your aim in life?

Air Force, EXL, Fidelity, Frankfinn, Hitech, Honeywell, TCS, Wipro, Zomato,

42 198022

why do u came to banking sector from software field?

Exim Bank, ICICI,

1 9866

how do u demonstrate in strong situations?

Vodafone,

1915

Tell me about life of mumbai?

 2 6323

Speak in favour of a topic "Book-Reading is a wastage of time" for 2 minutes.

Excel,

1749

I want to know in detail about SHRINKAGE & Atteration, the two terms mainly used in call center interview ?

IntelNet, Tech Mahindra,

1 10077

1.How to describe my school days

ABC, Genpact, IBM, IndiGo, Johnson, Sitel, Wipro,

12 66420

hi! am SURESH, from Hyderabad. i completed my MCA in the year 2008, but due to recession still i didnot get any job in the IT field. So now, i need to work in order to help my fimily financially! so i thought of shifting to the Bpo's. So, in Bpo's if they ask about like this-"why ur selecting this Bpo field instead of IT field" what i need to answer to this question! please help me out!

BPO, DELL,

9 16113

What is the need of BPO?.what is meant by outsourcing? Can companies can't do the work, why should they approach BPO and call centres to do their work.?

TCS,

3 10988

why u want to join voice process

BPO, DigiCall, HCL, IBM, Infosys, Wipro, WNS,

13 70106

I want to know what are the technical question they ask in HP for TSR

 1 3706

What is a CUSTOMER SATISFACTION in Call center, and what is the calculation method for it in Call Canter ?

IntelNet,

1803

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

IntelNet,

9243

u having experience of more than 2 yeras in marketing so why u want to join bpo?

Infosys,

1986

you having experience in marketing so why i will recruit u as u r fresher in this field...

Infosys,

1848

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Un-Answered Questions { Call Centre AllOther }

What are an inbound call center and an outbound call center? What is the difference between the two?

744

CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

2400

HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

1769

why you want to be a quality analysts

2190

Why do you want to be a trainer?

1344




what expectations do you have by own skills?

2088

what u know about genpact.

2130

How to build a good rapport?

1470

What is the biggest challenge you have faced in work in the past 12 months?

1825

What do you consider as your greatest weakness and strength?

1713

relate ur course to data analyst job...my course is BS Management..

1976

Give me a instance when a customer appreciate your service.

2134

why do u want to switch

2038

What steps will you take to deal with an unsatisfied customer?

693

generally, now a days all call center and IT companies are asking us to speak or talk on some topics?

2029

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