Call Centre AllOther Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther Interview Questions

Questions Answers Views Company eMail

what is your aim in life?

Air Force, EXL, Fidelity, Frankfinn, Hitech, Honeywell, TCS, Wipro, Zomato,

42 208849

why do u came to banking sector from software field?

Exim Bank, ICICI,

1 10649

how do u demonstrate in strong situations?

Vodafone,

2519

Tell me about life of mumbai?

2 7676

Speak in favour of a topic "Book-Reading is a wastage of time" for 2 minutes.

Excel,

2247

I want to know in detail about SHRINKAGE & Atteration, the two terms mainly used in call center interview ?

IntelNet, Tech Mahindra,

1 10983

1.How to describe my school days

ABC, Genpact, IBM, IndiGo, Johnson, Sitel, Wipro,

12 71378

hi! am SURESH, from Hyderabad. i completed my MCA in the year 2008, but due to recession still i didnot get any job in the IT field. So now, i need to work in order to help my fimily financially! so i thought of shifting to the Bpo's. So, in Bpo's if they ask about like this-"why ur selecting this Bpo field instead of IT field" what i need to answer to this question! please help me out!

BPO, DELL,

9 18808

What is the need of BPO?.what is meant by outsourcing? Can companies can't do the work, why should they approach BPO and call centres to do their work.?

TCS,

3 12280

why u want to join voice process

BPO, DigiCall, HCL, IBM, Infosys, Wipro, WNS,

13 75411

I want to know what are the technical question they ask in HP for TSR

1 4469

What is a CUSTOMER SATISFACTION in Call center, and what is the calculation method for it in Call Canter ?

IntelNet,

2255

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

IntelNet,

10945

u having experience of more than 2 yeras in marketing so why u want to join bpo?

Infosys,

2506

you having experience in marketing so why i will recruit u as u r fresher in this field...

Infosys,

2370

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Un-Answered Questions { Call Centre AllOther }

what is the specification for the modem pin

2859

Why companies outsource? : bpo

1270

What is your favorite food tell me how it's being prepared?

2155

what i will tell if they ask what is your salary expectation for a fresher?

2663

what is difference between WEP & WPA-PSK

2546

why do want to join bpo as you have done b.tech?

2764

Why do you want to leave the organisation?

2896

How can you create new opportunities for customers proactive engagement?

1291

tell about most momerable movement

3272

How do you tackle a customer ? Explain from your experience and what have learnt from that ?

3175

How can you resolve the problem to customer’s satisfaction?

1282

Information about charterd bank.

2723

What is the metric RSA?

1170

I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

2664

How can you get responsive customer feedback?

1168

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