Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

2. The physical facilities are visually appealing

2977

3. Employees at appear professionally dressed

2801

4. Materials associated with the service are visually appealing

2791

5. When promises to do something by a certain time, they do so

2430

6. When a customer has a problem, shows a sincere interest in solving it

Aegis, Infosys,

2453

7. Performs the services right first time

HCL,

2180

8. Provide their services at the time they promise to do so

2229

9. Insists on error-free records

Convergys,

2619

10. Employees tell you exactly when services will be performed

2562

speak about your college days or speak on morning,school days,hometown,or the city where you live

247Customer, Accenture, AGIS, Barclays, C-Cured, Serco, Sutherland, WNS,

18 166444

what is the abbrevation of WNS?

3G Cell Labs, WNS,

31 53223

tell about ur self,what do u know about call center n iam an Be graduate how i should answer

IBM,

2461

in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

2468

Hai this is Nagendra, I want to join call center, but After complete my graduation on 2001, I wasted my time doing job on different fields, I don't have appointment order and releving order, If the interview asks like: what did you do after complete your graduation? what should I say, plz give me some guidens...........

4 8091

Tell something about BPO

5 11726

Un-Answered Questions { Call Centre }

What's the difference between efficiency and productivity?

2132

What is voice process

2950

What are your greatest achievements so far?

1950

If your boss was present here, what do you think he would say about you?

2131

How would you describe yourself as a person?

3048

What was your biggest mistake?

2893

who or what in your life would you say influenced you most with regard to your career objectives?

2899

what u know about genpact.

2709

hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy

2435

i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there

3123

Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks

2903

If our call center is involved in activities that bend many laws, would you work with us?

1229

How the analysis of departed customer help your organization?

1219

How to deal with the customer having a language barrier?

1384

What is the difference between a bpo and a call center?

1256

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