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Tell something about BPO

Answers were Sorted based on User's Feedback



Tell something about BPO..

Answer / bikash

BPO IS BUSINESS PROCESS OUTSOURCING . IT IS BASICALLY A
THIRD PARTY SERVICE PROVIDER BETWEEN THE CUSTOMER AND THE
COMPANY. IT CAN BE CLASSIFIED INTO TWO TYPES 1. INBOUND
2. OUTBOUND
IN CASE OF INBOUND PROCESS WE HAVE TO SOLVE THE QUERIES
OF THE CUSTOMERS .
IN CASE OF OUTBOUND PROCESS WE HAVE MAKE CALL TO THE
CUSTOMER. WE HAVE TO TELL THEM ABOUT OUR PRODUCTS.
THE MAIN AIM OF THE BPO IS TO SATISFY THE CUSTOMER

Is This Answer Correct ?    33 Yes 3 No

Tell something about BPO..

Answer / guest

It is a buisiness having full form Business processing
outsourcing that involves the contracting of the operations
and responsibilities of specific fuctions to a third party
service provider.

BPO is typically categorized into back office outsourcing
which includes internal business functions such as human
resources or finance and accounting, and front office
outsourcing which includes customer related services such
as contact center services.

Is This Answer Correct ?    20 Yes 5 No

Tell something about BPO..

Answer / sarbesh chaudhary

It is short form of Bussiness Process Outsourcing.It deals
with the operations and functions outsourced by the primary
company to the secondary one....Operations and Functions are
regarding finance,accounts,coustomer related services.

Is This Answer Correct ?    10 Yes 5 No

Tell something about BPO..

Answer / pronob

BPO means Business Process Outsourcing. when a company
outsource Its product or service is called BPO. They work as
a third party between company and customer.BPO provides
services behalf of company to the customer.

Is This Answer Correct ?    2 Yes 0 No

Tell something about BPO..

Answer / nishant

BPO means Business Process Outsourcing which involves
franchiser and franchisee relation

Is This Answer Correct ?    0 Yes 5 No

Post New Answer

More Call Centre AllOther Interview Questions

How can you turn down a request from a valued client?

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What changes do our country needs according to you ?

3 Answers   BPO, Infosys,


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fullform of bku

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already i am having one year exp in domestic tech support voice process..i already appeared two international tech support company interviews i got rejected due to lack of communication..my question is getting in to the international bpo sector is that much difficult guys?????..if no means how can i prepare and get selected...??suggest me something...

1 Answers  


i have received my call caler till now what should i do

0 Answers  


Why do you want to work here If hered If you take if How you benifit organization

2 Answers   Hewitt,


if u will be the principal of a school what will u can do best for school?

11 Answers   Kankei, TCS, Zenta,


how do you sell a cell phone?

7 Answers   HSBC,


I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

0 Answers  


why do want to join bpo as you have done b.tech?

0 Answers   Genpact, Mphasis, Vcustomer,


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