Tell something about BPO

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Tell something about BPO..

Answer / bikash

BPO IS BUSINESS PROCESS OUTSOURCING . IT IS BASICALLY A
THIRD PARTY SERVICE PROVIDER BETWEEN THE CUSTOMER AND THE
COMPANY. IT CAN BE CLASSIFIED INTO TWO TYPES 1. INBOUND
2. OUTBOUND
IN CASE OF INBOUND PROCESS WE HAVE TO SOLVE THE QUERIES
OF THE CUSTOMERS .
IN CASE OF OUTBOUND PROCESS WE HAVE MAKE CALL TO THE
CUSTOMER. WE HAVE TO TELL THEM ABOUT OUR PRODUCTS.
THE MAIN AIM OF THE BPO IS TO SATISFY THE CUSTOMER

Is This Answer Correct ?    33 Yes 3 No

Tell something about BPO..

Answer / guest

It is a buisiness having full form Business processing
outsourcing that involves the contracting of the operations
and responsibilities of specific fuctions to a third party
service provider.

BPO is typically categorized into back office outsourcing
which includes internal business functions such as human
resources or finance and accounting, and front office
outsourcing which includes customer related services such
as contact center services.

Is This Answer Correct ?    20 Yes 5 No

Tell something about BPO..

Answer / sarbesh chaudhary

It is short form of Bussiness Process Outsourcing.It deals
with the operations and functions outsourced by the primary
company to the secondary one....Operations and Functions are
regarding finance,accounts,coustomer related services.

Is This Answer Correct ?    10 Yes 5 No

Tell something about BPO..

Answer / pronob

BPO means Business Process Outsourcing. when a company
outsource Its product or service is called BPO. They work as
a third party between company and customer.BPO provides
services behalf of company to the customer.

Is This Answer Correct ?    2 Yes 0 No

Tell something about BPO..

Answer / nishant

BPO means Business Process Outsourcing which involves
franchiser and franchisee relation

Is This Answer Correct ?    0 Yes 5 No

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